Interdisciplinary Program Manager

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Interdisciplinary Program Manager serves as the operational and relational lead of the Dyad and interdisciplinary care model within the Companioa division.

This role is ideal for a strategic, mission-driven healthcare professional who excels at program design, team leadership, and service integration for individuals living with dementia and their care partners. The Interdisciplinary Program Manager is responsible for launching and scaling the Dyad model, supervising Lifestyle Assistants (LAs), and leading the interdisciplinary team (IDT) to ensure coordinated, proactive care planning. The ideal candidate will be a self-starter with a business-builder mindset, comfortable developing new systems, and coordinating across disciplines. The Interdisciplinary Program Manager will also play a key role in outreach, family relationships, and operational excellence.

Join Us to Reimagine Dementia Support and Cognitive Care

Are you a mission-driven leader who thrives at the intersection of innovation, care, and community?

The Institute on Aging is seeking an exceptional Interdisciplinary Program Manager to join Companioa, our groundbreaking service line supporting individuals living with cognitive change and their care partners. This is a rare opportunity to lead a team, shape a new care model, and directly impact the lives of older adults and families navigating memory and cognitive challenges.

As our Program Manager, you will:

• Lead a team of Lifestyle Assistants
• Coordinate interdisciplinary care across service lines
• Develop and operationalize innovative support systems
• Serve as a key ambassador to families, partners, and providers

This is not just a management role - it's a chance to build something transformative.

We're looking for someone with:

• A background in Psychology, public health, social work, nursing or related degree.
• Proven experience managing programs or teams in healthcare or aging services
• A passion for equity, dignity, and creativity in aging

Help us shape a new standard for dementia-informed care - rooted in empathy, innovation, and community connection.

Ready to lead with purpose? Apply today and be part of a movement that honors aging and transforms how we support those living with cognitive change.

Key Responsibilities:

Team Leadership & IDT Facilitation

• Lead weekly interdisciplinary team (IDT) meetings across all Companioa service lines including Home Care, Care Coaching, Lifestyle Assistants, Care Management, and Enrichment Center services
• Coordinate care planning and ensure follow-through on clinical, social, and programmatic actions
• Serve as the point person to identify gaps in care and create solutions across service lines
• Maintain strong communication and accountability across the team

Staff Management & Development

• Supervise Lifestyle Assistants (LAs)
• Coach team members to deliver high-touch, client-centered support
• Build and scale staffing model and workflows as volume increases
• Support LAs and Care Coaches in developing their book of business, optimizing billing, and building meaningful relationships with client families

Program Development & Operations

• Design and implement SOPs, protocols, and care pathways
• Identify and implement tools for workflow management, intake coordination, and staff communication
• Track outcomes, develop feedback loops, and ensure service quality
• Collaborate with VP on new service line design, innovation, and sustainability planning

Client Engagement & Navigation

• Serve as primary non-clinical liaison for assigned clients and families
• Ensure interdisciplinary, compassionate support for both clients and caregivers
• Partner with LCSWs to incorporate assessments into care planning and to escalate clinical concerns appropriately

Strategic Outreach & Visibility

• Represent the Dyad model to prospective clients, referral sources, and IOA departments
• Act as an internal expert and spokesperson for Companioa's integrated care approach
• Support donor, academic, and partner relationships alongside VP
• Develop stories, use cases, and materials to support growth

Qualifications:

• Health related degree such as Psychology, MSW/LCSW, master's degree in public health, Nursing or a related field
• 5+ years of experience in healthcare, health research, aging services, or interdisciplinary care coordination
• Demonstrated experience in managing teams, leading research projects, launching programs, or scaling service delivery
• Strong facilitation and communication skills
• High emotional intelligence, client-centered mindset, and strategic thinking

Preferred Qualifications:

• Experience working with individuals with dementia and their families
• Prior supervisory and staff development experience
• Skilled in building relationships across disciplines and departments
• Background in nonprofit, startup, or value-based care environments a plus

COMPENSATION:

Range: $100,549 -$118,293/Annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.