Remote Position – Any Location with Great Wifi Works!
About the Gig:
What does an Alliances Manager Do?
The Alliances Manager drives purposeful growth within the Salesforce ecosystem at Sercante. They are a bridge between Sercante and Salesforce, uncovering new partnership opportunities and constantly credentializing Sercante as a leading Salesforce partner to Salesforce partner sales and sales leadership.
The Alliances Manager reports to the VP of Growth and Alliances.
A Day-in-the-Life:
- Cultivate, maintain and grow alliance relationship and navigator partner status in both North America and Europe. This includes building relationships and maintaining ongoing cadences with senior Salesforce partner sales stakeholders.
- Partner with Salesforce Partner Account Manager and Partner Sales Managers to identify growth opportunities and target accounts ripe for expansion
- Align with Growth team on annual and quarterly GTM strategy to communicate relevant offerings back to the Salesforce channel
- Create a pipeline of leads from Salesforce to our Sercante sales channel, supporting pipeline growth initiatives
- Align with Delivery and Client Partnerships teams to support Quarterly Business Reviews, helping to uncover new lead ACV opportunities for Salesforce, logging new leads in the Partner Portal
- Ongoing monitoring of Partner Portal, ensuring Sercante is tagged to relevant opportunities and Sercante Sales team is abreast of all potential opportunities within their territory
- Socialize Sercante offerings and accelerators to key Salesforce audiences, supporting ongoing Sercante brand awareness expansion initiatives
- Work collaboratively with Sercante Marketing, Growth and Sales teams to support Sercante at various Salesforce events
- Create and present annual and quarterly plan back to Growth, Sales, Delivery & Marketing leadership within Sercante
A Successful Alliances Manager will:
- Keep an ongoing pulse on Sercante Navigator status and ACV pipeline
- Know our customer successes and communicate back to Salesforce partner leadership
- Bring equal parts vision + execution to the growth of Alliances globally
- Be data-driven and manage our Salesforce partnership numbers
- Build strong relationships with Salesforce partner sales, creating opportunities to showcase what makes Sercante amazing at Salesforce events & sponsorships
- Be a bullhorn back to the Salesforce channel, shouting Sercante success stories and offerings that will create pipeline
- Maintain annual and quarterly lead and pipeline generation targets
- Live and breathe Sercante’s core values
- Communicate effectively at all levels of the organization
- Travel Expectations:Up to 25% (primarily conferences/events and visiting large customers)
Core Values:
At Sercante, we value passion, self-motivation, and a collaborative spirit. As a team member at Sercante you are curious, detail-oriented, and committed to continuous learning. You excel in remote environments and are proactive problem-solvers.
Key Qualities
- Lifelong learner with passion and drive for diving deep into details
- Exhibits extreme ownership with a “get it done” mentality, demonstrating relentless zeal and a commitment to excellence even in dynamic, ambiguous situations
- Skilled at simplifying complexity and making sense of multifaceted challenges with clarity and precision
- Highly organized, efficient, and deadline-oriented, with strong accountability and a deep sense of responsibility
- Generous team player and effective delegator who empowers others to achieve, ensuring efficient and high-quality outcomes
- Resourceful, with a high ceiling for growth, always finding solutions through research and exploration
- Driven by curiosity, adaptability, and openness to new challenges and opportunities
- Embraces remote work with alignment to our core values, bringing a low-ego, no-drama approach
- Thoughtful communicator who clarifies client needs with a balance of humor, real talk, and respect for others' perspectives
- Skilled at wayfinding through ambiguous situations and continuously develops expertise in Pardot, Salesforce, marketing strategy, and consulting
- Continuously develops skills in across Salesforce capabilities