Dental Care Coordinator

Job Description:

Job Title: Dental Care Coordinator

Location: St. Louis, MO

Department: PFH; Dental Services

Employment Type: Full Time

Shift: Monday - Friday

Job Summary:

Are you a detail-oriented and compassionate professional looking to support dental health services in a dynamic, patient-focused environment? Join us as a Dental Care Coordinator, where you will be a key member of our dental care team-ensuring smooth operations of the dental clinic through exceptional coordination and support.

In this role, you'll collaborate with patients, families, dental staff, and providers to manage patient flow, prepare rooms and instruments, and maintain an organized and full dental schedule. Your contributions will ensure our patients receive quality, timely, and compassionate dental care across multiple clinic sites.

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• 29 Days of PTO for Full-Time employees

• Emergency Medical Leave Program

• Flexible Spending Accounts - healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Coordinate dental care and communication between families, providers, and staff

• Prepare dental treatment rooms, instruments, and materials before each appointment

• Sterilize dental equipment and maintain infection control standards

• Maintain accurate and up-to-date patient records and documentation

• Manage dental schedules across multiple clinic sites, ensuring optimal patient flow

• Answer phone calls, schedule appointments, and route messages appropriately

• Assist with front office duties as needed to support overall clinic operations

• Greet and attend to patients with care, compassion, and professionalism

• Communicate effectively with patients, families, and team members

• Support dental providers in daily operations and workflow

• Perform additional duties as assigned by leadership

Education and/or Experience Qualifications:

• High school diploma or equivalent required

• Current CPR certification required

• Prior experience in a dental office preferred but not required

Additional Qualifications:

• Strong interpersonal and communication skills

• Basic knowledge of Microsoft Word, Excel, and ability to learn dental software systems

• Excellent organizational and time-management abilities

• Detail-oriented with strong record-keeping and data entry skills

• Ability to work both independently and collaboratively in a team environment

• Positive attitude, reliability, and a willingness to learn

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.