Dental Front Office/Treatment Coordinator
CbOceanside, California
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Job Description
Benefits:
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
- 401K
- Dental
- Vacation Pay
Job Summary
We are seeking a dedicated Dental Front Office Team Member to join our talented team and help us continue our tradition of excellence. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
- Greet and assist patients with a friendly and welcoming demeanor
- Ascertain patient needs and get them checked in
- Answer and manage incoming phone calls
- Management and scheduling of patient appointments
- Verify insurance eligibility and benefit information
- Handle billing and insurance inquiries
- Collect and process patient payments as needed
- Respond to emails, texts, and online appointment requests
- Prepare and present treatment plans as needed
- Maintain accurate patient records in compliance with HIPAA regulations
- Handle dental records requests, referrals, and documentation
- Collaborate with the dental team to ensure smooth operations at the front desk
- Provide outstanding customer service and ensuring patient satisfaction
Qualifications
- Strong customer service skills
- Excellent organizational skills
- Attention to detail
- Familiarity with basic computer programs, such as the Microsoft Office suite
- Previous experience in a dental office setting is preferred
- Proficiency in using practice management software (Open Dental)
- Knowledge of ADA codes and dental terminology
- Strong interpersonal skills and ability to multitask effectively
- Experience as a Dental Receptionist
- Commitment to upholding our practice's high standards of patient care.
Compensation: $22.00 - $30.00 per hour
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