Design Research Leader

What is the job?

Behind every great film is research, preparation, and a deep understanding of the audience. As our Design Research Leader, you'll be the one who uncovers the insights that shape Regal Cineworld's blockbuster digital and in-theater experiences. You'll build our research practice from the ground up, ensuring every guest interaction-from the mobile app to the box office-reflects real customer needs.

What will you be doing?

• Lead discovery and usability research across mobile, web, and theater touchpoints.
• Establish scalable methods like usability testing, ethnographic research, surveys, and feedback loops.
• Translate insights into clear, actionable recommendations for product and design teams.
• Collaborate with product managers, engineers, and business leaders to ground decisions in customer truth.
• Mentor colleagues in research best practices and foster a culture of curiosity and evidence.

About you

• You bring strong experience with both qualitative and quantitative research methods.
• You've built or matured a research practice inside a product organization.
• You're a clear, persuasive communicator who can turn findings into compelling stories.
• You're comfortable in ambiguous spaces, balancing rigor with speed to move projects forward.
• Submit a portfolio showcasing your design work and creative process (applications without a portfolio will not be considered).

Why this role matters

This role sets the stage for evidence-driven design at Regal Cineworld. By uncovering customer behaviors and needs, you'll ensure our digital and in-theater experiences don't just look great-they resonate with audiences everywhere.

You will be a great fit if our values resonate with you:

We Create, We Perform, We Inspire.

Read more about them here - About us

About Regal

Regal Cinemas - where movie magic meets unforgettable experiences!

At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we're all about creating moments that spark joy, laughter, and a little bit of movie magic.

With over 9,000 screens across 751 locations in 10 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.

Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.

What really makes Regal shine? Our people. We're passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life's like behind the scenes of the big screen!

Our Benefits

• Discretionary annual bonus
• Free movie passes and discounted concessions at any Regal location
• Paid vacation time and sick leave to support a healthy work-life balance
• Eligibility to participate in our 401(k) retirement plan with company match after age 21 and six months of service
• Summer half-day Fridays during the summer season
• Medical and prescription coverage, with company contributions toward the cost
• Company-paid life insurance and disability insurance at no cost to employees
• Dental, vision, and supplemental life insurance options available for employees and their dependents
• Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging

At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.

Do you feel like you don't have all the experience listed but would love to explore a career at Regal? Please still contact careers@regalcineworld.com. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn't want this to prevent us from meeting you.