Design Supervisor, Healthcare

Overview

FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. We pride ourselves on being trusted strategic partners. We combine insight, creativity, and empathy to help our clients navigate complexity and drive impact. As a senior, fast-growing team, we're excited to welcome creative leaders who are passionate about shaping brands that truly matter.

As Design Supervisor, you'll oversee day-to-day design execution while acting as a coach, quality steward, and problem solver for your team. You are hands-on, organized, and deeply invested in helping designers do their best work on time and at a high level of craft.

What You'll Do

• Supervise design execution across multiple projects and workstreams, ensuring quality, consistency, and brand alignment.

• Provide clear, actionable feedback to elevate design across digital and print deliverables, reviewing and refining work to maintain high standards.

• Mentor and support the growth of junior and mid-level designers through guidance, feedback, and hands-on collaboration.

• Partner closely with Copy, Strategy, and Account teams to deliver cohesive creative outputs that meet client objectives.

• Manage timelines and workflows by helping prioritize tasks, manage deadlines, and keep projects moving efficiently.

• Support revisions and production processes, ensuring smooth execution through feedback cycles, revisions, and final delivery.

• Maintain quality control standards across all design deliverables to ensure they meet brand standards and client expectations.

• Contribute to creative brainstorming and concept development sessions, bringing design perspective to strategic discussions.

What You'll Bring

• 6–8+ years of agency design experience with a proven track record of delivering high-quality work.

• A strong portfolio demonstrating solid craft across digital and print media.

• Experience mentoring or overseeing other designers, with a commitment to helping team members grow.

• Strong organizational skills and exceptional attention to detail.

• Collaborative, steady presence who thrives in fast-paced, dynamic environments.

• Excellent communication skills with the ability to provide constructive feedback and articulate design decisions.

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and other relevant design tools.

• Passion for great design and continuous improvement, staying current with design trends and best practices.

Nice-to-Haves

• Experience in healthcare, pharmaceutical, or non-profit sectors.

• Familiarity with digital design platforms (Figma, Sketch) and web design principles.

• Understanding of accessibility standards and inclusive design practices.

• Experience working with brand guidelines and design systems.

• Motion graphics or animation skills.

Who You Are

• A thoughtful leader who brings out the best in your team while maintaining high creative standards.

• A detail-oriented professional who balances craft excellence with practical execution.

• A collaborative partner who works seamlessly across disciplines to create cohesive work.

• A problem-solver who finds creative solutions while keeping projects on track and on time.

Working at FWD People

We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams.

Our office is located in Brooklyn Heights, and we offer a flexible hybrid work schedule. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home.

We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration.

Interviewing at FWD People

We believe in transparency and respect for your time. Our hiring process is designed to be open, fair, and as straightforward as possible, giving you a clear picture of what to expect while also giving us a chance to get to know you. Here's how it works:

• Initial Conversation: A friendly chat to learn about your background, goals, and what excites you about this opportunity (and in general).

• In-Depth Interview: A deeper discussion about your skills, experiences, and how you envision contributing to our team.

• Scenario Conversation: A collaborative discussion where we'll walk through a few real-world scenarios together. This is an opportunity to show us how you think through challenges, make decisions, and approach problem-solving.

• Final Interview: An onsite conversation with some additional folks on our team and leadership to explore how your unique talents align with our mission and values.

We know that interviewing can sometimes feel overwhelming, which is why we're committed to keeping the process clear and communicative every step of the way. We're excited to learn more about you and appreciate you taking the time to get to know us!

Benefits & Comp

At FWD, we believe in supporting our team both personally and professionally. We offer excellent benefits, including 25 days off per year +16 paid holidays, matching 401(k), medical, dental & vision, paid maternity & paternity leave, home office setup, yearly team retreats, and a comprehensive professional development program including executive coaching and a yearly professional development stipend. As we continue to grow, we enhance our benefits package to meet the needs of our team.

The salary range for this role is $90,000-$110,000. This role is based in NYC (Brooklyn) with a flexible hybrid work schedule.