DevOps Engineer

Can/Am TechnologiesHighlands Ranch, CO

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Job Description

About Can/Am TechnologiesAt Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta and Denver Colorado. We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:

Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
Challenge reality | honestly aspiring to improve with forward-focused ambition
Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
Spark | igniting joyful experiences and innovative solutions with passion and energy
Pay it forward | creating lasting value by investing generously in our people, platforms and community

Position SummaryCan/Am is looking for a dedicated and thorough DevOps Engineer with at least 5+ years of hands-on experience in DevOps, maintaining cloud infrastructure, deployment pipelines, and release processes.Can/Am is embarking on continued growth and expansion of our client base, and this role will be critical in ensuring our infrastructure scales reliably and efficiently to meet increasing demand. You will be a key player in supporting our Product and Implementation teams, working alongside a committed group of professionals to deliver seamless deployments and maintain high-availability systems.You will report to the Director of DevOps and Support.QualificationsThe candidate should be a fast learner with an aptitude for understanding and maintaining complex systems.

3-5 years of hands-on DevOps experience with AWS cloud infrastructure
Strong proficiency with AWS services including EC2, RDS, S3, and CloudFormation or Terraform
Experience with CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions
Working knowledge of containerization technologies (Docker, ECS/EKS)
Experience implementing infrastructure-as-code practices
Strong understanding of version control systems (Git) and branching strategies
Experience with configuration management and automation tools
Knowledge of networking concepts, including VPCs, subnets, load balancers, and security groups
Understanding of database administration and backup/recovery procedures
Strong problem-solving abilities with a focus on root cause analysis
Excellent attention to detail and documentation practices
Ability to communicate technical concepts to non-technical stakeholders
Experience with incident management and on-call responsibilities
Experience supporting SaaS applications for government or regulated industries
Knowledge of security and compliance requirements for government clients
Experience with monitoring and alerting tools (CloudWatch, Datadog, PagerDuty, etc.)
Scripting experience (Bash, PowerShell)
Coding language experience (.NET)
Familiarity with Agile/Scrum development methodologies
AWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator preferred)

Key Goals and Success Criteria

Establish and maintain reliable CI/CD pipelines with minimal deployment failures
Optimize AWS infrastructure for cost-effectiveness and scalability
Achieve high system uptime through comprehensive monitoring and proactive maintenance
Support Product and Implementation teams with efficient deployment processes and documentation
Implement infrastructure-as-code practices for repeatable, auditable infrastructure management
Maintain security and compliance standards appropriate for government clients
Develop and maintain disaster recovery and business continuity plans
Automate routine operational tasks to improve efficiency and reduce manual errors
Establish clear documentation for infrastructure, deployment procedures, and runbooks
Implement and maintain backup strategies with regular testing of restoration procedures
Reduce mean time to recovery (MTTR) for production incidents through effective monitoring and response procedures
Foster a culture of continuous improvement through post-incident reviews and iterative enhancements

What you will receive

A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team
A competitive pay scale (Starting Base Salary of $110,000)
Generous benefits
- Health
- Dental
- Vision
- Life
- 401k
The opportunity to make a real difference in the lives of our clients

If you are qualified for this position and have a passion for automation, infrastructure excellence, and supporting mission-critical systems for public sector clients, we would love to hear from you! EOE StatementCan/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws. Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact HR@canamtechnologies.com and let us know the nature of your request and your contact information.

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