Digital Communications Strategist

Ashland Specialty Ingredients, GP

Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious? Are you always solving? Then we'd like to meet you and bet you'd like to meet us.

Ashland has an exciting opportunity for a Digital Communications Strategist to join our team based out of our Wilmington, DE headquarters. This position will report to Vice President Corporate Affairs, Global Marketing, Brand and Business Communications.

The responsibilities of the position include, but are not limited to, the following:

• Develop digital marketing plan to support corporate and business strategy. Ensures accountability is established during the project planning process.
• Sets digital marketing strategies and leverages relationships with key stakeholders globally to ensure alignment with corporate and business strategies and objectives for achieving business success. Ensure digital strategy is aligned with business unit marketing communications (Marcom) plans; develop dashboards that effectively evaluate programs. Develop appropriate social media interactions as part of digital strategy.
• Strength in salesforce.com and Pardot Account Engagement. Use these digital marketing tools to accelerate sales cycle while coordinating marketing and sales teams to expedite the lead management process. Deliver reports from Pardot demonstrating cycle time and opportunities
• Maximize the marketing technology toolbox or invest in new technology. Research products, develop unique strategies and build upon current strategies. Identify new opportunities within the digital arena including AI to meet/exceed objectives. Explore innovative ways to maximize and use AI
• Lead the exploration of a new website platform with content in language capabilities. Lead digital business discussions and work with IT to upgrade outdated website platform.
• Ensure digital marketing tools are used effectively and efficiently to support business unit objectives. Maximize existing tools and explore new tools to help with digital storytelling or AI.
• Solid background developing and executing integrated digital campaigns considering all necessary tools (e.g. website, email, social media, blogs). Executes digital marketing projects to be high quality, on time and cost-effective/on budget Fosters timeline development and monitors progress, ensuring deadlines are met. Provide campaign performance reporting and analysis to internal clients. Maximize digital marketing to expand NPI launches across regions.
• Provide website updates to support corporate initiatives as well as business marketing campaigns. Enhance digital marketing tools to support regional communications. Improve time on site and bounce rate. Provide regional website content and social media support to drive business. Improve website / regional website traffic. Analyze web traffic metrics and suggest solutions to boost web presence
• Optimize intranet site for employee communications (investor events, town halls, support operations sites, safety metrics, highlight ESG success stories etc).
• Provide guidance and/or digital training as needed stakeholders.
• Continue website and customer portal (iSolve) integration, and SFDC and Pardot integration.
• Provides thought leadership for Ashland's digital approach including roadmaps for modernization in communications, customer outreach and delivery.
• As the go-to expert on digital marketing, partners with IT to inspire future forward digital programs.
• Monitor SEO/SEM, marketing and sales performance metrics to forecast trend.
• Leverages appropriate external resources and experts, to establish and drive the adoption of best practices in digital marketing. Develops strong, trusting relationships between internal stakeholders and external partners and agencies, providing leadership and support during strategy, ideation, and execution. Liaise with IT, marketing, sales, technical / R&D and communications teams to optimize customer experience and ensure brand consistency. Build strong internal client relationships.
• Manages research studies that yield rich insights into consumer online behavior and key motivational/attitudinal behavior. Develops a total understanding of online target audience and mindset modes

In order to be qualified for this role, you must possess the following:

• BS degree in digital, marketing, advertising or relevant field
• Minimum 10 years of full-time, proven experience as a digital marketing strategist or digital marketing manager
• Demonstrable experience with SEO/SEM, CRM software, Pardot and Salesforce.com
• Experience implementing and optimizing Google AdWords campaigns, Google Analytics or other analytics tools for data-driven decision making
• Hands on experience with online marketing tools and practices
• Excellent verbal and written communication skills
• Strong relationship management, analytical and project management skills
• Demonstrates achievements with creatively solving business problems with simple, elegant process or technology solutions.
• Working understanding of email and content marketing, digital display advertising, search engine optimization, search engine marketing, and social media.
• Familiarity with web design and HTML, CSS, JavaScript, Adobe Creative Suite (Photoshop, Illustrator).
• Experience producing Microsoft Teams global events
• Up to 10% travel may be required

In more than 100 countries, the people of Ashland LLC. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, personal care and pharmaceutical. Visit www.ashland.com to see the innovations we offer.

At Ashland our vision is to be a leading, global specialty chemicals company whose inspired and engaged employees add value to all we touch. In fact our people, employees, customers and vendors define who we are. They are the driving force behind everything we do.

Not only do we value our customers but we value our employees, and we work to offer them a dynamic and challenging environment. We hold ourselves to high standards at Ashland, and we value integrity and honesty.

Ashland has a history of attracting the best people and keeping them. The reasons are simple: industry competitive salary and benefits, pay-for-performance incentive plans and a diverse work environment where employees feel challenged and valued. People come to Ashland and stay. As a growing Fortune 500 specialty chemicals company, we offer opportunities for development and advancement throughout our global organization. Our values define who we are and what we care about as a company. If you are looking for a relationship with a company instead of simply a job, this may be a great fit.

Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. NOTE: We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.