Digital Payments Specialist II
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Job Description
Job Posting
Role Overview
The Digital Payments Specialist supports the execution and evolution of payment-related programs to reduce processing costs-especially credit card swipe fees, which are a major expense. The role combines analytical rigor with creative problem-solving, managing daily operations, vendor relationships, and strategic initiatives.
Key Objectives
Cost Reduction: Identify and implement cost-saving opportunities through vendor optimization and data analysis.
Cross-Functional Collaboration: Act as a liaison between internal teams and vendors (e.g., Visa, Mastercard).
Data Reporting: Analyze payment data and dashboards to inform leadership decisions.
Strategic Research: Evaluate third-party partnerships and industry trends.
Payments Knowledge Development: Build foundational understanding through internal training.
Program Optimization: Enhance payment programs and support continuous improvement.
Core Responsibilities
Daily Operations: Manage ATM, gift card, and other payment programs; resolve field inquiries; track issues.
Vendor Engagement: Facilitate communication and alignment between internal teams and external partners.
Data Analysis: Monitor dashboards (e.g., Cost of Payments, Debit Routing); summarize insights.
Market Research: Use frameworks (Desirability, Feasibility, Viability) to assess partnerships and trends.
Internal Enablement: Complete training (e.g., Payments 101) and educate teams on payment concepts.
Program Enhancements: Identify inefficiencies and support implementation of improvements.
General Support: Adapt to evolving needs and contribute to strategic initiatives.
Qualifications
Skills: Strong organization, time management, attention to detail, and data handling.
Tools: Proficiency in Excel, Power BI, and other reporting platforms.
Mindset: Analytical, curious, and innovative with the ability to work independently and collaboratively.
Education & Experience
Bachelor's in Business, Finance, Economics, Data Analytics, or equivalent experience.
2-4 years in payments, financial services, operations, or product development.
Preferred: Familiarity with payment systems and card networks; foundational knowledge can be built internally.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.