Digital Product Manager - Go-To-Market

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills, and discover what you excel at-all from Day One.

Job Description

The Product Manager, Go-to-Market role will report directly to the SVP, Product Manager, Go-to-Market Leader to help support business readiness and change management initiatives for the Corporate Digital segment, focusing on both onboarding and servicing of clients. Assist in driving and executing on the go-to-market strategy of large complex projects impacting product, technology, and across lines of business. Focusing on the vision of the end-to-end product life cycle, from inception to delivery, on business initiatives.

This role requires a background in business product management and/or go-to-market and business readiness management, and its key accountability is ensuring that U.S. Bank is prepared to market launch and support new or changed products, services, and operational processes for our corporate customers. Assist in driving requirements for business partner alignment, engagement, and awareness in market releases for internal/external user impacts.

ESSENTIAL FUNCTIONS: GENERAL

• Collaborate with stakeholders and business partners to define digital capabilities and experience and aligns with other emerging corporate segment strategies

• Leverage data, analytics, research, design and business understanding to ensure platform products manage risk while giving our customers great experiences

• Develop and execute on business readiness strategies from initial alignment, to management and tracking of material updates, user workflows, business forums, approvals and adoption of initiatives for users and leaders across the organization and lines of business

• Partner with Product Managers, Delivery Managers, Architects, Designers, Scrum Masters, and Business Lines to support the best solutions for assigned segments

• Support internal user guide creation and updates - research, engage Business Lines and product for functional documentation and understanding

• Assist in training delivery and content curriculum

ESSENTIAL FUNCTIONS: IMPLEMENTING GO-TO-MARKET READINESS

• Support go-to-market strategy to assist in the facilitation of product market releases impacting internal users and Corporate clients

• Responsible for developing, curating and performing content audit checks to verify accuracy, required version updates, and content quality

• Maintain in partnership with U.S. Bank brand standards with style guides, templates, branding and messaging of product materials

• Manage status reporting on assigned business initiatives and related engagement forums to Leadership and other key stakeholders

• Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution for performance measurement and optimization

• Contribute in the ongoing evolution and transformation of Corporate Digital Go-to-Market SharePoint site

• Consistently deliver to increase internal user and client adoption and satisfaction

• Aid in development of user documentation, leader guides, train-the-trainer and DIY materials

ESSENTIAL FUNCTIONS: COLLABORATION

• Assist to deliver business deliverables and engage in coordination of cross-functional teams, including subject matter experts from various departments across the organization (e.g., Product Management, IT, Operations, Compliance, Internal Audit, Servicing, Legal, Marketing, Sales, Training & Communication, Accounting, Finance, et.al.)

• Act as an advocate for all business stakeholders within the lifecycle of a project, ensuring that their needs are understood and addressed in advance of launches

• Collaborate with operational teams and client support as needed to resolve issues in a timely and effective manner

• Engages with enabling functions both within Corporate Digital as well as with other partner teams across the organization to position and promote supported and planned products to achieve business goals (e.g., marketing, sales, training, operations, etc.)

PREFERRED QUALIFICATIONS

• 5+ years in leading go-to-market/implementation initiatives

• 5+ years of digital product management experience/general project management

• 3+ years of experience in Corporate/Commercial banking segments

• Demonstrated ability as a strategic thinker and exceptional business partner

• Proven ability to address and build report with business line partners, stakeholders, and cross-functional teams

• Strong interpersonal skills, self-driven, and strong attention to detail

• Strong analytical, decision-making, and problem-solving skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.