Director, Product Management - Internal Developer Portal

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$570M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry's leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30-40% of the engineering lifecycle - the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery - and we're looking for exceptional talent to help us move even faster.

Position Summary

Harness is seeking a Product Management Leader to drive the definition, development, and adoption of our packaged and shipped product - Harness Internal Developer Portal.

In this role, you will own technical, end-to-end product initiatives-from identifying user needs and defining requirements to working across several teams to ensure successful delivery. You'll work closely with customers and engineering teams to guide product development, ensure technical feasibility and high-quality execution, and find innovative ways to efficiently solve complex developer experience challenges.

This is a high-impact, high-visibility role that requires technical depth and effective cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

About the role

• Build product roadmap based on customers needs, business goals, market and technology trends
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Define detailed technical product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Collaborate closely with engineering to ensure technical feasibility and the timely delivery of high-quality features
• Collaborate with UX teams to deliver intuitive and delightful end-user experiences
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with SRE, and release teams to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support the creation of customer-driven messaging and content

About you

• Bachelors in Computer Science or a related field, or equivalent experience is required
• 7+ years of experience in product management with enterprise SaaS / Cloud companies
• 5+ years of experience managing technical products and delivering solutions that enhance developer experience and productivity.
• You can operate in a dynamic environment, and are able to adapt quickly
• You are technically strong and are able to understand architecture, engineering decisions, and can work closely with developers to ensure high-quality implementation.
• You are customer focused and passionate about solving real-world developer challenges
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written
• Experience with Internal Developer Portals, DevOps, CI/CD, Infrastructure management is a big plus.
• Prior experience as a software developer and/or Startup experience is a big plus
• Experience leading cross functional teams

Work Location

Mountain View, CA - Hybrid

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

Pay transparency

$220,000-$250,000 USD

Harness in the news:

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
• How Harness runs 16 "startups within a startup" at scale | Jyoti Bansal
• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.