Director, Strategy Operations & Analytics

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

As the Director, you will partner closely with leadership to translate strategic vision into actionable execution, enabling teams across various therapeutic areas-including Fertility, Neurology & Immunology, Oncology, and Endocrinology-to achieve their ambitions.

Location: Boston/hybrid preferred, remote possible (with travel).

Key Responsibilities:

• Cross-Functional Leadership and Execution: Serve as the primary liaison for therapeutic areas and operations, designing and executing projects that address key priorities and stakeholder requests.
• Go-To-Market Strategy and Planning: Drive the development of high-impact cross-functional go-to-market strategies for new and existing products within our portfolio.
• Field Operations: Manage quarterly targeting and alignment processes across therapeutic areas to ensure optimal field performance.
• Field Enablement: Collaborate closely with field leadership to ensure that teams are equipped with the right tools, resources, and information necessary for success.
• Performance Tracking and Reporting: Track and report on key performance indicators to monitor progress against strategic objectives and identify opportunities for improvement.
• Ad Hoc Market and Business Analysis: Conduct deep dive analyses of market trends, customer segmentation, and performance metrics. Utilize data-driven insights to inform strategic decisions, optimize resource allocation, and enhance overall business performance.
• Account Planning Strategy: Lead account planning and execution program, including developing resources for account planning teams, conducting regular reviews with senior leadership, and developing and executing against a roadmap for future capability expansion.
• Program and Project Management: Lead high-priority initiatives, ensuring structured execution, clear communication, and follow-through across stakeholders to achieve business objectives.
• Team Coaching: Mentor and guide team members, supporting their professional development through objective setting, performance appraisals, and coaching.
• Other responsibilities as assigned

Who You Are

Minimum Qualifications:

• 10+ years of experience in pharma/biotech or consulting in the healthcare industry (or Master's Degree plus 8yrs; or PhD plus 6yrs)
• Bachelor's degree in a related discipline
• Proven experience in a combination of Operations, Analytics & Insights, Marketing, Market Access, and / or Business Technology in the biopharma industry
• Advanced knowledge of CRM technology relevant to Field Teams

Preferred Qualifications:

• Ability to leverage and analyze big data to tell a compelling story for leadership
• Strong business acumen with keen analytical sense and ability to utilize quantitative analysis and sound business judgment in interpretation of sales and market data to drive strategy
• Recent go-to-market experience in launching new products
• Executive Leadership capabilities
• Program and project management experience
• Experience assessing operational program performance to identify potential gaps and opportunities for program improvement
• A forward-thinking mentality with a strategic mindset, balancing long-term goals with short-term value creation
• Excellent leadership skills with ability to lead, inspire, and manage diverse team and work in a highly matrixed organization
• A proactive understanding of change management and the ability to lead through transformation to meet strategic imperatives
• Advanced problem-solving skills and the capacity to navigate abstract ideas and complex situations
• Strong strategic mindset with excellent communication and negotiation skills, enabling influence in critical matters
• Launch experience
• Account planning experience
• Experience in Fertility, Oncology, HIV, or Neurology/Immunology
• Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes.
• Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions.
• Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results.
• Uphold ethical standards and being honest in all interactions.
• Ability to streamlining processes to focus on what matters and creates impact and acting quickly to adapt to changes.
• Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity.

Pay Range for this position: $188,000 - 282,000

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!