Director of Account Management
Circle LogisticsFort Wayne, Indiana
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Job Description
Lead. Grow. Win.
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you!
How You'll Lead:
- Strategic Leadership: Define and execute operational strategies that align with company growth objectives, ensuring scalability and efficiency across all functions.
- P&L Ownership: Drive profitability through effective cost management, revenue growth, and accountability for division-level financial performance.
- Team Development: Recruit, mentor, and develop high-performing managers and teams, instilling a culture of accountability, collaboration, and excellence.
- Operational Oversight: Ensure flawless execution of daily freight brokerage operations, including customer service, carrier management, dispatch, and compliance.
- Business Expansion: Identify and capitalize on new business opportunities; establish, scale, and oversee new offices or branches as needed.
- Risk & Compliance Management: Ensure adherence to DOT, FMCSA, and industry regulations, while mitigating operational risks.
- Process Optimization: Implement best practices, KPIs, and technology solutions (e.g., TMS, CRM, analytics tools) to streamline workflows and increase efficiency.
- Account Growth: Grow and expand revenue within existing customer accounts by identifying upsell and cross-sell opportunities and closing those opportunities while strengthening relationships, and ensuring exceptional service delivery (“farming” existing accounts).
- Sales Partnership: Partner with the sales team to win new business by leading account managers in their sales efforts through prospecting calls, sales proposals, and high-impact customer presentations.
What It Takes To Win:
- 4+ years of progressive leadership experience.
- Bachelor’s degree or equivalent professional experience.
- Proven experience in freight brokerage operations and/or dispatch.
- Strong account management skills; existing customer or carrier base preferred.
- Knowledge of transportation platforms, DOT and FMCSA regulations.
- A hands-on leader with excellent communication, time management, and problem-solving skills.
Why You'll Love It Here:
- Competitive base salary with significant growth potential.
- A company culture that promotes from within and rewards leadership.
- On-site training and career development opportunities.
- Paid holidays and PTO after 90 days.
- Health, vision, and dental insurance + 401(k) plan.
Are you ready to scale teams, grow revenue, and leave your mark on a half-billion-dollar logistics powerhouse?
If you have what it takes, apply today and let's build the future of logistics together!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.