Director of AI and Data Strategy

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We are looking for a Director of AI and Data Strategy to drive how Mark43 leverages data, analytics, and AI to shape business decisions and unlock new opportunities. This role sits at the intersection of data architecture, AI enablement, and cross-functional insight generation. You will lead the development of scalable data infrastructure and intelligent systems while remaining hands-on in developing strategic prototypes and models. Your work will set the direction for how we transform information into action across the company.

What You’ll Own

This role is about building leverage at scale, not just reporting.

Strategy & Architecture

• Define and execute Mark43’s enterprise data and AI strategy, aligning technical foundations with business and product priorities

• Lead the evolution of a scalable, trustworthy data platform that consolidates disparate data sources into a single source of truth

• Establish standards for data governance, quality, observability, and responsible AI use in a regulated public-sector environment

AI Enablement & Applied Intelligence

• Partner with Product, Sales, Operations, and People teams to identify high-value AI opportunities and rapidly prototype solutions

• Guide the design and deployment of AI-powered workflows, analytics, and decision-support systems—not just dashboards

• Collaborate with Engineering to embed intelligence into internal tools and future product capabilities

Insight to Action

• Translate complex data and model outputs into clear, actionable insights for executive and senior leaders

• Personally lead deep-dive analyses on revenue performance, operational efficiency, customer outcomes, or organizational health

• Build real-time, decision-oriented dashboards and metrics that drive accountability and results

Leadership & Influence

• Act as a trusted advisor to senior leadership on data, AI, and emerging technology trends

• Align cross-functional stakeholders around shared metrics, priorities, and data-driven decision-making

• Mentor and grow data and analytics talent as the function scales

What You Bring

• 12+ years of professional experience, including 3+ years leading AI, analytics, or machine learning initiatives

• Proven experience designing and executing enterprise data strategies—not just managing reporting

• Strong technical fluency across modern data stacks, BI tools, data modeling, and applied AI/ML concepts

• Hands-on mindset: you can architect systems and build early prototypes when speed matters

• Ability to influence senior stakeholders and translate technical concepts into business outcomes

• Systems thinker who sees connections across people, processes, data, and platforms