Director of Clinical Services, Peace Hospital

Primary Location:

Peace - Louisville

Address:

2020 Newburg Rd. Louisville, KY 40205

Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and PurposeThis role guides the development and operations of inpatient behavioral health programs and clinical services, in alignment with the strategic vision and plan of the organization to improve the mental health of our community. The director oversees managers and/or supervisors of clinical programs and departments that render inpatient clinical services and is responsible for ensuring all departments within scope adhere to the system and facility standards of care, best practices, system policies and procedures, and regulatory statutes. The director is a clinical expert in mental health, promoting the integration of evidence-based care supported by measured clinical and safety outcomes in a fiscally responsible manner. This role involves maintaining community involvement and partnerships that promote and serve our inpatient mental health service line, as well as legislative changes that impact the delivery of inpatient clinical care and billing for services.  This leader is integral in driving the behavioral health strategy, outreach efforts, and reputation of UofL Health and Peace Hospital with internal and external stakeholders, including our Board of Directors.  Furthermore, this role involves interdisciplinary collaboration and teamwork, effective communication with other clinical and operational departments. This leader will be a strong collaborator with their outpatient director counterpart to ensure the referral patterns and continuity of care for our patients is a measurable, efficient, and patient-centered process. Essential Functions:

    Assumes personal responsibility for obtaining and maintaining professional development/education to include research and presentations. Maintains or obtains relevant certification/licensure as appropriate.Maintains current and strong proficiency in the Kentucky State statutes guiding the delivery of mental health services across various professional boards and credential holders, to ensure compliance and clinical integrity of service delivery.

    Utilizes management, financial, regulatory, clinical and systems knowledge to assess market needs, functioning of units/services, programs, managers and staff; gathers data from variety of sources in systematic manner, tracking, trending, analyzing and synthesizing performance indicators.Demonstrates leadership in planning programs/services, interventions, policies, plans of correction, and management of staff.  Initiating and pursuing program ideas and responding to community/market need, regulatory changes, patient service needs and quality service demands.

    Coordinates operations of services to assure the program philosophy is implemented; including recruitment of key positions to assure adequate professionals are available to achieve this objective.Identifies new strategic program opportunities within the full continuum of care. Designs, implements, and evaluates new program services.

    Engages in marketing and community relations activities to promote programs and services.  

Assesses participant referrals, as appropriate to determine clinical appropriateness and level of care recommendations.    Provides oversight of human and fiscal resource utilization and financial performance, productivity, maintaining budgetary and safety guidelinesOther Functions:Maintains compliance with all company policies, procedures and standards of conduct.     Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.Performs other duties as assigned.

Additional Job Description:

Job Requirements(Education, Experience, Licensure and Certification)Education:

    Bachelor’s Degree in Social Work, Nursing, Behavioral Health or related Healthcare Field (required)Master’s Degree in Social Service/Behavioral Health field, Nursing or Counseling (required)

    Independent clinical licensure and supervisory capacity in clinical specialty area.Experience: Seven years of experience in the discipline, 5 years leadership experience (required)Job Competency:Knowledge, Skills, and Abilities critical to this role: 

    Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information.Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively- anticipates and plans for problems before they arise; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism.  

    Role models strong work ethic – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions, as needed, to ensure optimal outcomes.Displays strong interpersonal skills– can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; displays self-awareness and emotional intelligence, exercises sound judgement.

    Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome.

Language Ability: Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:  

    Able to critically think through complex patient situations, process improvements, evidence-based practice.Able to assist others in developing clinical reasoning skills.Computer Skills: 

    Must have the ability to learn and use the electronic documentation system appropriately.Must have the capacity to learn other relevant systems and databases, as needed.Additional Responsibilities:

    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.Maintains confidentiality and protects sensitive data at all times.

    Adheres to organizational and department specific safety standards and guidelines.Works collaboratively and supports efforts of team members.

    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.UofL Health Core Expectation:At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:Honoring and caring for the dignity of all persons in mind, body, and spirit

    Ensuring the highest quality of care for those we serveWorking together as a team to achieve our goals

    Improving continuously by listening, and asking for and responding to feedbackSeeking new and better ways to meet the needs of those we serve 

    Using our resources wiselyUnderstanding how each of our roles contributes to the success of UofL Health