Director Of Finance |Delta By Marriott Southbank Hotel | Jacksonville, FL

JOB SUMMARY:

The Director of Finance is a vital part of the property-level leadership team and an ambassador for the hotel and brand. Responsible for maintaining the hotel's monthly financial integrity, the DOF reviews financial performance, analyzes variances, forecasts, and budgets, and develops recommendations to optimize profits and cost reductions. In addition, the Director leads monthly finance reviews and forecast calls with property executive teams to identify areas of opportunity to improve profitability. The ideal candidate is a people-person, collaborative, and excited to innovate and adopt new technology. They have a passion for the industry and are willing to share their local knowledge, embody the brand's values and foster a positive culture on property.

As a member of our leadership team, you will have the opportunity to not only flourish personally, but also impact your whole team positively, helping them grow, learn, and develop as team members and individuals. You will be a part of our tight-knit work community that works to provide enriching experiences and unforgettable moments to both our guests and our employees.

RESPONSIBILITIES + AUTHORITIES:

• Display honesty + integrity.
• Be a hands-on do-er and inspirational leader to motivate team members to drive success and exceed expectations.
• Build strong relationships with colleagues.
• Stay updated with new hotel protocols, revenue-building techniques, and other beneficial programs available within the department.
• Maintains peak performance levels under pressure
• Demonstrates leadership, commands respect, and models strategic decision making
• Thinks creatively and practically to develop and implement strategies
• Utilizes strong communication skills to drive high-level performance of others

SPECIFIC DUTIES:

• Assist the accounting staff whenever necessary in performing all job functions
• Participate in total property management as a member of the Executive Committee.
• Participate in key decision making and uses financial data trends and analysis to develop strategies and drive change.
• Works with the hotel management team and employees to continually improve guest/employee satisfaction while maintaining the operating budget.
• As a department head, uses leadership skills to manage other managers. Works closely with all members of the Finance department, a diverse leadership team that together manage the day-to-day accounting and financial operations of the hotel.
• Ensures that all accounting functions are in line with Company standards. Maximizes the return on financial assets by establishing financial policies, procedures, controls, and reporting systems.
• Ensures legal and regulatory compliance for all accounting and financial reporting functions. Oversees cost and general accounting, accounts receivable/collection, payroll, and risk management.
• Organize, secure and maintain all files and records in accordance with policies and procedures
• Record, store, access and analyze financial information
• Prepare, document, and complete month end closing procedures and reporting requirements
• Use professional verbal and written communication to respond to all external and internal customers, including all levels of hotel management and the corporate office, ensuring follow-up and satisfaction
• Provide financial information and results to department, hotel staff and corporate office
• This position must be able to lead a diverse team and make sound decisions
• This position is a progressive role where adaptability is highly desired
• Conduct ongoing training with existing staff and ensure new staff is certified
• Monitor and maintain cleanliness and working conditions of equipment and supplies
• Guides financial decisions by establishing, monitoring, and enforcing policies and procedures.
• Protects assets by establishing, monitoring, and enforcing internal controls.
• Maximizes return and limits risk on cash by minimizing cash balances and making investments.
• Provides status of financial condition of the company by collecting, interpreting, and reporting key financial data.
• Ensures compliance with federal, state, and local legal requirements by researching existing and new legislation, consulting with outside advisors, and filing financial reports. Advises management of actions and potential risks.
• Arranges for audits as required and appropriate.
• Acts as a liaison between the ownership and management ensuring that all needs are fulfilled and represented.
• Manages budget and controls expenses effectively.
• Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with Human Resources as appropriate.
• Balanced Scorecard Results: Supports and conducts activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.
• Operations: Supervises the operations of the purchasing and receiving areas and staff. Works with hotel managers and employees to execute the strategy and focus on meeting or exceeding departmental and hotel goals. Ensures compliance with Operating Standards to maintain brand integrity.
• Guest Satisfaction: Ensures employees strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence.
• Financial Management: Maintains the department's annual operating budget to achieve or exceed budget expectations. Manages wages, productivity, and expenses in accordance with business demand.
• Provides on-going analytical support, e.g., monitoring the operating department's actual and projected sales and coach's management team to ensure revenue goals are met and opportunities are identified and addressed.
• Supports the implementation of the property's annual business plan. Generates and reviews financial reports that are linked to the plan's financial goals.
• Uses financial analysis, data trends and market information to anticipate needs, identify operating/financial issues and recommend actions to maximize financial return. Highlights trends that are likely to shape the wants and needs of internal and external customers of the future; leads the organization in exploring business opportunities that create value for the customer while driving profit.
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change. Openly shares own viewpoints even when they may be unpopular and encourages others to do so. Leverages strong functional leadership and communication skills to influence the executive team, the hotel's strategies and to lead own team.
• Leverages technology and effectively uses information systems and tools to provide managers with analytical support to drive decision-making. (e.g. LMS reports to review wage progress report and coach department managers to adjust hours in accordance to business demands and budget parameters)
• Supervises operations and ensures compliance with all purchasing, receiving, and storage policies, standards, and procedures.
• Interacts with internal guests to obtain feedback on product quality and service levels; effectively responds to and handles problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Participates in employee progress discipline procedures. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. Participates in an on-going employee recognition program.

WHAT ARE WE LOOKING FOR?

• Must have a professional image and personality exuding confidence and leadership skills
• Represent PM Hote Group at all times, in and outside of one's workplace
• Ability to focus attention on detail and be able to organize, prioritize, and follow-up
• Must be able to take initiative and work productively within given period, unsupervised
• Must work well under pressure
• Must maintain confidentiality and security of all guest and hotel information
• Must be a team player, working well with other departments and co-workers
• Ability to work flexible hours, including weekends and evenings as necessary
• Willingness and ability to go the extra mile to provide the attention required to satisfy guests' needs
• Must be creative, innovative and strive for continuous improvement
• Ability to promote positive relationships with all guests in the hotel and company
• Ability to prioritize and organize work assignments, delegate work
• Ability to direct performance of staff and follow-up with corrections when needed
• Ability to be a clear thinker, analyze and resolve problems exercising good judgment

QUALIFICATIONS + SKILLS:

• 4-year college degree with an Accounting and/or Finance Major. Hospitality concentration a plus hotel experience recommended
• Must be proficient in Windows with knowledge of computers
• MS Excel proficiency with pivot tables and Hospitality systems (UltiPro, Opera, Micros, Avero, Profitsage, Microsoft Dynamics) a plus
• Possess a good command of the English language and the ability to communicate with guest and other departments clearly and pleasantly, both in person and by phone

ABOUT PM HOTEL GROUP

Awards + Accolades:

• Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
• Fastest-Growing Private Companies in DC - Washington Business Journal (2020 + 2019)
• Inc 5000 - Fastest-Growing Private Hospitality Companies (2019)

PM is PEOPLE-POWERED

At PM Hotel Group, we are passionate about fostering an environment that allows our associates to thrive. Creating a culture that emphasizes the importance of respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.

A top-15 hotel management company, PM Hotel Group, has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.