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Director of Laboratory Operations
Clinpath DiagnosticsPhoenix, AZ
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Job Description
Job Summary
The Director of Laboratory Operations is responsible for the strategic and operational leadership of all laboratory functions at Clin-Path Diagnostics. Reporting directly to the Clin-Path Board of Directors, this role provides oversight of all technical and support departments including Histology, Cytology, Molecular Diagnostics, Client Services, Transcription, Courier Services, Scheduling, and Facilities, among others.
This individual will lead laboratory operations in alignment with corporate goals, regulatory requirements, and quality standards. The Director will manage department heads and ensure effective workflows, regulatory compliance, operational efficiency, and continuous quality improvement. Additionally, this leader will champion a culture of accountability, safety, and service excellence across the laboratory.
This position requires strong communication, leadership, and process improvement skills, as well as experience in managing high-complexity laboratory services in a healthcare setting. This individual must have a demonstrated commitment to fostering an inclusive, equitable, and respectful work environment. Employees in this role are expected to follow all company policies and procedures and adhere to HIPAA, CAP, CLIA, OSHA, and all regulatory agency standards.
Essential Responsibilities
Supervisory Responsibilities
Education & Experience Requirements
Work Environment
The work environment characteristics described here are representative of those individuals and employee encounters while performing the duties of this job. Clin-Path provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and gender identity. Clin-Path complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
The Director of Laboratory Operations is responsible for the strategic and operational leadership of all laboratory functions at Clin-Path Diagnostics. Reporting directly to the Clin-Path Board of Directors, this role provides oversight of all technical and support departments including Histology, Cytology, Molecular Diagnostics, Client Services, Transcription, Courier Services, Scheduling, and Facilities, among others.
This individual will lead laboratory operations in alignment with corporate goals, regulatory requirements, and quality standards. The Director will manage department heads and ensure effective workflows, regulatory compliance, operational efficiency, and continuous quality improvement. Additionally, this leader will champion a culture of accountability, safety, and service excellence across the laboratory.
This position requires strong communication, leadership, and process improvement skills, as well as experience in managing high-complexity laboratory services in a healthcare setting. This individual must have a demonstrated commitment to fostering an inclusive, equitable, and respectful work environment. Employees in this role are expected to follow all company policies and procedures and adhere to HIPAA, CAP, CLIA, OSHA, and all regulatory agency standards.
- Provide direct leadership and accountability for laboratory departments including:
- Histology
- Cytology
- Molecular Diagnostics
- Accessioning
- Transcription
- Logistics and Facilities
- Client Services
- Courier Services
- Scheduling (Bone Marrow, etc.)
- IT
- Purchasing and Safety
- Sendouts
- Surgical Pathology Support
- Supervise department managers and ensure effective staffing, training, and performance evaluation.
- Partner with the leadership team to align laboratory operations with corporate strategic goals and annual budgets.
- Monitor key performance indicators (KPIs), turnaround times, quality metrics, and compliance outcomes.
- Leverage laboratory data and analytics to drive operational decisions, identify trends, and improve performance.
- Lead continuous process improvement projects that drive operational excellence and client satisfaction.
- Ensure compliance with CLIA, CAP, HIPAA, OSHA, and other regulatory standards.
- Serve as a liaison to executive leadership and pathology groups regarding lab operations.
- Direct facility management, lab safety, and emergency response planning.
- Develop and enforce SOPs and best practices to maintain accuracy, consistency, and efficiency.
- Oversee capital equipment planning, purchasing, and vendor relationships for laboratory services.
- Address internal issues quickly and appropriately while promoting a collaborative team culture.
- Perform other responsibilities as needed to support operational goals.
- Direct supervision of Laboratory Managers
- Indirect oversight of Supervisors, technical and support staff across all departments listed above
- Bachelor’s degree in Medical Laboratory Science, Healthcare Administration, or related field required.
- Minimum 10 years of progressive leadership experience in laboratory operations.
- In-depth knowledge of laboratory regulatory requirements (CLIA, CAP, HIPAA).
- Proven ability to lead large operational teams across multi-site or high-complexity lab environments.
- Strong project management, budgeting, and team-building skills.
- Excellent communication and leadership presence.
The work environment characteristics described here are representative of those individuals and employee encounters while performing the duties of this job. Clin-Path provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and gender identity. Clin-Path complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
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Submit 10x as many applications with less effort than one manual application.