Director Of Loyalty Engineering

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Director of Loyalty Engineering will serve as both a hands-on technical leader and a strategic manager for the Loyalty Engineering teams. This role is responsible for delivering the MGM Rewards roadmap, our premier loyalty program. The Director will shape and enforce cohesive architecture standards across services, front-end, and security, while continuously strengthening development, QA, and release pipelines. As a champion of engineering excellence, this leader will guide the team in delivering secure, scalable, and high-quality software products that align with both business goals and technical objectives.

THE DAY-TO-DAY:

• Recruit, mentor, and develop a high-performing team of Loyalty software engineers through effective hiring, onboarding, coaching, and performance management.

• Drive engineering planning by estimating tasks, contributing to roadmap development, and participating in sprint planning to ensure timely and efficient delivery.

• Research emerging technologies and design patterns, providing strategic recommendations and making informed decisions on tools, frameworks, and architectures within the team's domain.

• Conduct peer code reviews to uphold coding standards, ensure code quality, and support knowledge sharing across the team.

• Design, develop, and maintain scalable software services and automation solutions that align with architectural best practices and business needs.

• Participate in a 24/7 on-call rotation, ensuring operational stability and rapid response to incidents affecting production systems.

• Support cross-functional initiatives by performing additional job-related duties as needed, contributing to the broader success of the organization.

THE IDEAL CANDIDATE:

• Bachelor's degree in computer science, engineering, or a related field

• 5+ years of technology leadership experience, ideally in hospitality or loyalty programs

• 5+ years of software engineering and architecture experience

• 2+ years of hands-on experience with Reactor CX, including rule engine, data schema, and API integrations.

• 2+ years of hands-on experience with public cloud platforms (Azure, AWS, or Google Cloud)

• Passion for hospitality, with a strong understanding of guest behavior and loyalty mechanics

• Proficiency in Java, C#, C++, or similar object-oriented languages

• Strong knowledge of Agile, Waterfall, and modern software development practices

• Strong understanding of distributed systems, RESTful APIs, and service availability

• Excellent problem-solving, analytical, and communication skills

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12669

Are you ready to JOIN THE SHOW? Apply today!