Director of Operations - PH (Healthcare)

Position DescriptionThe Director of Operations will work directly with the Chief Operating Officer on building,innovating upon, and managing operations related to clinical operations, clinical excellence EHRand systems, real estate development, asset management, Information Technology and associatedvendors, patient engagement, patient success, data collection and analytics, reportingdashboards/metrics and KPIs, compliance, and internal strategic projects.In addition to this, the Director of Operations will be available to support company wide initiativesand projects when needed. This person will be a collaborative and engaging thought partner to theChief Operating Officer, and will work closely with all otheroperations team members, especially the Director of Administration Operations.Key Responsibilities-Strategic Leadership○ Support the Chief Operating Officer and Director of Administration Operations inleading and inspiring a high-performing operations team.○ As a member of the operations leadership team, serve as a strategic thoughtpartner to CLIENT operational initiatives and projects.○ Collaborate with executive leadership to align administrative functions withoverall organizational goals.○ Present and spearhead initiatives that enhance the operational efficiency of theorganization, improve the quality of care delivery and patient experience, andreduce overhead costs○ Establish and enforce strategic KPI’s to provide the operations department withquantifiable metrics for direction and success○ Facilitate regular communication channels to address challenges and promote aculture dedicated to individual professional growth and team-wide collaborationCandidate Qualifications● Bachelors Degree required● 3+ years working in healthcare operations and administration, ideally in scaling, high-growth and investor-backed organizations● Working knowledge of the healthcare ecosystem at large● Ability to effective project manage across multiple workflows, teams, and departments● Proficient in Microsoft Office 365 and associated applications, including but not limited to PowerPoint, Excel,  Word, Planner, and Outlook● Working knowledge of behavioral health clinical procedures● Exceptional verbal and written communication skills● Exceptional interpersonal and collaboration skills● Exceptional organizational skills and attention to detail● Exceptional time management skills with a proven ability to meet deadlines.

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