Director Of Sales And Marketing | Holiday Inn Express Waikiki | Honolulu, HI

Welcome to the Holiday Inn Express Waikīkī, where smart travel meets island vibes. Just steps from the beach and buzzing Kalākaua Avenue, we're the largest Holiday Inn Express in the U.S., offering panoramic views, modern comfort, and unbeatable value. We're not just a hotel-we're a launchpad for adventure, a hub for savvy travelers, and a beacon of aloha spirit.

With Hawai'i's tourism economy projected to reach $31.3 billion in 2025, and Waikīkī's hotel performance on the rise-we're riding a wave of opportunity. Travelers are craving eco-conscious stays, immersive local experiences, and value-driven hospitality. That's where you come in.

What You'll Do

As our Director of Sales & Marketing, you'll be the heartbeat of our brand's growth in paradise. You'll craft irresistible campaigns, build powerful partnerships, and lead a dynamic team to drive revenue and elevate guest experiences. Think of yourself as part strategist, part storyteller, part island ambassador.

This is a lean, high-impact team-you'll be supported by one Sales Manager and one Sales Coordinator, so agility, ownership, and hands-on leadership are key.

• Lead with Vision: Architect and execute bold, data-driven sales and marketing strategies that align with IHG's corporate objectives and capture the spirit of smart travel in paradise.
• Drive Performance: Set ambitious revenue and RevPAR goals, forecast with precision, and develop action plans that turn market insights into measurable success.
• Tell Our Story: Oversee advertising and promotional efforts across print, digital, and social platforms-ensuring every campaign reflects our brand's energy and value.
• Collaborate Across Islands: Partner with the Area Sales Team and segment leads to amplify reach, share insights, and unify efforts across the region.
• Champion Inclusion: Ensure our messaging and partnerships reflect the diversity of our guests and community, and foster an inclusive environment within your team.
• Be the Face of the Brand: Meet with key clients, support Sales Managers in relationship-building, and personally help close high-impact deals that drive long-term loyalty.
• Own the Numbers: Prepare and present sales reports, analyze performance trends, and communicate revenue and margin insights to corporate and ownership teams.
• Know the Pulse: Stay ahead of demand generators, market conditions, and competitive shifts-translating local trends into strategic advantage.
• Inspire Innovation: Launch promotions that resonate with today's traveler, from flash sales to seasonal campaigns, all while managing budgets like a pro.
• Support Sustainability: Align marketing efforts with IHG's environmental goals, promote eco-conscious guest experiences, and highlight our commitment to responsible travel.
• Show Up & Speak Up: Represent the hotel in owners' meetings and calls, sharing past wins and future strategies with transparency and flair.
• Leverage the Right Tools: Use platforms like Microsoft Office, Delphi, Lighthouse, Google Analytics, Koddi, Ideas, and other hospitality sales systems to optimize performance.

Who You Are

• A sales and marketing powerhouse with 5+ years of hospitality experience and a knack for turning strategy into results
• A Waikīkī whisperer-you know the local market or are eager to dive in and make waves
• A natural communicator, fluent in both strategy and storytelling, with strong written and verbal skills
• A people-first leader who trains with purpose, manages with empathy, and fosters a culture of inclusion and belonging
• A guest-obsessed innovator who balances high service standards with professionalism and grace
• A collaborative force with excellent interpersonal skills, able to connect effortlessly with colleagues, clients, and the community
• A detail-driven executor who thrives under deadlines and never loses sight of the bigger picture
• A courteous and tactful professional who leads with aloha spirit and delivers results with integrity
• A values-driven contributor who champions sustainability, celebrates diversity, and helps create a workplace where everyone feels welcome
• Bonus points if you bring IHG brand experience, direct sales expertise, or a background in commercial strategy leadership-plus fluency in platforms like Delphi, Lighthouse, Koddi, and Google Analytics

When You're Here:

Be prepared to accommodate varying schedules, including nights, weekends, and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.