Director-Teaching & Learning Analytics

Reporting to the Vice Provost of Academic Operations and Quality, this position will support the University using data and research to drive decisions, improve curricula, instructional methods, and learning environments. This position will oversee the creation and implementation of a new student success model framework, manage the data review model, identify metrics that predict student success, and report on student success collaboration progress. This role will shape and execute a strategic vision for the use of learning analytics across the University-harnessing data to proactively drive academic interventions, evolve curricula, enhance instructional design, and cultivate inclusive, high-impact learning environments. With a deep understanding of student success metrics, this leader will architect and implement a student success model framework that is both predictive and responsive. They will oversee a robust data review process, develop actionable KPIs, and ensure alignment between analytics initiatives and institutional goals. A skilled collaborator, the Senior Director will regularly engage with faculty, staff, and academic leadership to foster a culture of evidence-based decision-making that supports continuous improvement and equitable outcomes. This is a unique opportunity to grow and lead a high-impact analytics team, infusing innovation, data fluency, and vision into the heart of teaching and learning at the University.

It is preferred that the Director-Teaching & Learning Analytics is based in Albany, New York, or a surrounding vicinity. However, remote work accommodations will be considered.

Duties and Responsibilities:

• Strategic Leadership
• Champion a bold, future-focused vision for the use of analytics as a transformative force in elevating student success and academic excellence.
• Inspire a culture of innovation through strategic leadership, continuously refining and scaling a collaborative student success model grounded in data and equity.
• Serve as a catalyst for data fluency across the institution-empowering faculty, staff, and leaders to confidently interpret and act on insights that shape student outcomes. Expand the breadth and depth of analytics services and tools to enhance academic experience, using data not only to measure success-but to define it.
• Lead with clarity and purpose in high-level meetings, translating complex data into compelling narratives that inspire action and strategic investment in student outcomes.

Data-Driven Teaching and Learning (30%)

• Drive an inclusive data-sharing strategy that elevates academic voices and fosters cross-institutional collaboration to enhance student success outcomes.
• Collaborate with Analytics & Data Science team in analysis of student perception surveys related to courses, instructional quality, and the academic experience-ensuring findings are accessible, actionable, and embedded into Teaching & Learning Dashboard.
• Collaborate with institutional research and academic affairs to triangulate survey data with learning analytics, enabling a holistic understanding of the student learning journey and touch points for intervention.
• Lead a dynamic portfolio of teaching and learning analytics initiatives, ensuring alignment with institutional priorities, timely execution, and measurable outcomes that improve academic engagement and persistence.

Mentorship and Team Leadership (15%)

• Cultivate a mission-driven team of analytics professionals united by a shared passion for equity, innovation, and student achievement.
• Foster a learning-centered team environment that nurtures creativity, ownership, and strategic thinking aligned with the broader vision for analytics at the institution.
• Identify and facilitate meaningful professional development opportunities to elevate individual and team capacity in emerging analytics, leadership, and communication practices.

Minimum Qualifications and Skills

• Master's degree or higher.
• 5+ years of working experience, focused on using data to support strategy, teaching and learning, and institutional effectiveness.
• Experience working in a dynamic and fast-paced environment.
• Demonstrated experience and strong track record of working across various levels of organizations.
• Experience working with larger technical and data initiatives involving stakeholders from across the institution.
• Excellent analytical skills and ability to analyze large datasets, with ability to clean data and correct errors, and interpret, analyze, and develop recommendations.
• Ability to communicate complex ideas effectively, both verbally and in writing, with experience structuring data to help tell a story.
• Excellent project management skills and ability to meet deadlines.
• Excellent skills in presentation software and Microsoft Excel; capable of operating in pre-configured business intelligence/reporting tool.
• Passionate about building dashboards that increase faculty and administrator engagement
• Experience working with quantitative and qualitative research methods and design.

The hiring salary range for this position is $90,000.00 - $105,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.