Dispatcher

Redkey ExpressMason, OH

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Job Description

Transportation Dispatcher

Starting Pay: $55,000+ annually (based on experience)Location: Mason, OHCompany: Redkey ExpressPosition Type: Full-Time

What You Get

✅ Starting salary of $55,000+ based on experience✅ Stable full-time position with advancement opportunities✅ Friendly, team-oriented, family-style work environment✅ Leadership that listens and supports your success✅ Comprehensive benefits package including:Health insuranceDental insuranceVision insurancePaid Time Off (PTO / vacation days)Paid holidays401(k) retirement plan

About the Role

The Transportation Dispatcher plays a vital role in coordinating freight, expedited, LTL, and school transportation operations. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.

Key Responsibilities

Plan, schedule, and dispatch freight, LTL, expedited, and school transportation routes.
Communicate with drivers to provide support, direction, and updates.
Track loads in real time and proactively address delays or issues.
Provide accurate and timely status updates to customers.
Manage routing, equipment usage, and scheduling efficiency.
Monitor DOT/HOS compliance, driver logs, and safety requirements.
Utilize TMS/dispatch software and maintain accurate data entry.
Collaborate with operations, customer service, and warehouse teams.
Participate in weekend, after-hours, or on-call coverage as needed.
Promote a positive, respectful, and team-oriented workplace culture.

Qualifications

3–5+ years of dispatch experience (freight, LTL, expedited, or transportation required)
Experience with school transportation dispatch is strongly preferred
Strong understanding of routing and DOT/HOS regulations
Excellent communication and customer service skills
Ability to multitask and remain calm under pressure
Proficiency with dispatch/TMS software and technology
Strong decision-making and problem-solving skills
Team-focused attitude with a professional, friendly demeanor
Flexible availability for after-hours/on-call needs

Why Join Redkey Express?

At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.

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