Document Processing Operator/Coordinator (Global Law Firm)
kay search groupNew York, NY
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Job Description
Position: Document Processing Operator/Coordinator (Global Law Firm)
Location: New York, NY (Hybrid)
Company: Prestigious AM100 Law Firm
Flex Hours: 9am-5pm or 1pm-9pm
Comp Package: Base salary to $110K, Full Benefits, Bonus, 401(k), Tuition Reimbursement, Generous PTO
Responsibilities for Document Processing Operator/Coordinator:
- Act as liaison with attorneys and staff to clarify project specifications, negotiate timelines, and provide regular status updates.
- Format, troubleshoot, and finalize complex legal documents using advanced tools in Word, Excel, PowerPoint, Visio, and Adobe Acrobat DC.
- Coordinate and assign document services work requests using ServiceNow; assess project scope, confirm deadlines, and manage bandwidth.
- Utilize specialized legal technology including DocXtools, Best Authority, Contract Companion, Nuance/Kofax Power PDF, and OmniPage Pro.
- Provide light proofreading support; ensure accuracy, consistency, and quality across all deliverables.
- Collaborate with team members and supervisors to complete high-volume, time-sensitive assignments.
- Maintain detailed logs of assignments in workflow systems and provide backup coverage for front desk coordination when needed.
Qualifications for Document Processing Operator/Coordinator:
- 3+ years of experience in a legal document production and/or workflow coordination role.
- Expert proficiency in Microsoft Word; advanced skills in Excel, PowerPoint, and Visio.
- Proficiency in legal support tools such as DocXtools, Best Authority, Litera Change-Pro, iManage, Contract Companion, and Adobe Acrobat DC.
- Strong organizational and multitasking skills with the ability to thrive in a high-volume, deadline-driven environment.
- Excellent communication and interpersonal skills; client-service orientation is essential.
- Familiarity with legal terminology and proofreading best practices a strong plus.
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