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Dynamics Admin/Dev Tech Specialist Senior

ADPWashington, District of Columbia

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Job Description

Role: Dynamics Admin/Dev Tech Specialist Senior
Client : DC Government
Location : Washington, DC (Hybrid)
Job Description :
Responsibilities:
The specific responsibilities include:
  • Provide Dynamics backend support involving XRM Toolbox/Plugins , Advanced XML Queries and Dataverse custom entities to manage data fix, hotfix, patch updates, and scheduled monthly product enhancements
  • Leverage Power Platform components including power automate, copilot studio and power apps/pages features to process backlog requests and tier 4 support requests 
  • Manage AzureDevOps (ADO) deployment pipeline with integrated code repository for various environments supporting Dev, QA, Training, PreProd and Prod
  • Serve as hands-on Dev lead overseeing technical development and configuration management, including Sprint ceremonies
  • Review, design, and implement Azure DevOps (ADO) R2 Feedback work items and R2 User Stories Backlog for Product Owners
  • Configure/Develop No-Code/low-code power App pages to address major pain points for R2 Program Staff members based on prioritized user stories in ADO.
  • Coordinate with the STAAND team to facilitate code release and deployment.
  • Review R2 Feedback from POs and recommend design options.
  • Conduct targeted Solution Modeling/Design sessions with POs/SMEs
  • Develop technical/design specs for the Development team.
  • Demo final changes/business flow to the POs/SMEs
  • Provide recommendations on process reengineering.
  • Coordinate design with Technical Leadership
  • Manage CRM Security, configuration, APIs, PowerApps Portal and platform release updates.
  • Configure CRM Dashboards, views and manage enhancements.
  • Coordinate with MS Premier Support for troubleshooting issues and work on escalation/resolution
  • Update ADO work items, queries, and dashboard to manage and track workstream activities
  • Support release cycle, maintain STAAND R2 Code base, code merge and automated code quality check.
  • Advisory support to Product Owners (POs)
  • Provide guidance to POs to understand workflows.
  • Showcase configuration options to improve experience or address pain points
  • Walkthrough Dynamics screens and workflow to deep-dive in to specific areas
  • Guidance to Quality Assurance (QA), Reports, and TrainingTeam
  • Create tip sheets to support QA and training activities
  • Provide targeted walkthrough of scenarios for QA and training team
  • Provide clarification and answer technical questions from the QA and training team.
  • Weekly Status Updates/Project Meeting Participation
  • Provide Weekly Status Updates on tasks completed and pending work items.
  • Participate in scheduled Project Meetings
Job Type: Full-time
Experience:
  • Bachelor’s degree in IT or related field or equivalent: 5 years (Preferred)
  • Power Automate, Azure Dev Ops and Azure App Services: 6 years (Preferred)
  • managing projects from initiation to delivery: 5 years (Preferred)
  • 11yrs Develop lead overseeing technical implementation : 10 years (Preferred)
  • 11yrs config management, participation in Agile sprint : 10 years (Preferred)
  • complex config, design, technical architectural document: 10 years (Preferred)
  • involvement in complex, large-scale technology initiatives: 10 years (Preferred)
  • Skilled in LAN/WAN network technologies: 1 year (Preferred)
  • Background in Health and Human Services solutions: 10 years (Preferred)
  • Background in server operations and support: 10 years (Preferred)
  • Background in Human Services and Child Welfare: 10 years (Preferred)
  • D365 and Power Apps Administration: 6 years (Preferred)
  • Skilled in Dynamics 365 development,functional configuration: 6 years (Preferred)
  • implementing automated deployment pipelines: 6 years (Preferred)
Compensation: $68.00 - $72.00 per hour

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