E-Commerce Associate

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Description

Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).

This position is 100% on site in our Lancaster, SC Headquarters (roughly 45 min - 1 hour south of Charlotte, NC).

Summary of the Position: The E-Commerce Associate will assist the E-Commerce team/E-Commerce Manager execute administrative tasks, customer management, and sales and marketing tactics across multiple channels, such as Amazon, B2B partners, and B2C channels, to grow sales and help achieve leadership of Nutramax products in marketplaces. Responsibilities will include reporting sales metrics, executing project management tasks, tracking budget/invoices, communication with channel partners, auditing product detail pages (content, pricing, variations, etc.), assisting in content syndication, promotional planning, and relationship building with key customers for potential ownership of key customer account management.

Roles and Responsibilities:

• Supports E-Commerce team: Owning day-to-day tasks that align with the E-Commerce vision and executing on strategy.
• Reporting: Tracking sales metrics and KPIs; presentation and distribution of results; communication with partners to understand and request reporting data.
• Project Management: Ensure project pipeline flows smoothly and quickly and flags roadblocks.
• Budget Management: Tracking spend, returns, and budget across multiple channels, while tabulating against partner invoices with appropriate GLs and Purchase Orders.
• Auditing: Ensure all PDP details (content, pricing, variations, promotions, technical details, keyword ranking and tracking, etc.) are consistent and accurate across channels and effectively track/report issues.
• Syndication: Assist in content syndication in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success for products across multiple channels.
• Product Events: Assist in executing product launches, activation strategies, and promotions by means of communication with channel partners.
• Communicate Effectively: with external and internal stakeholders within a team environment.
• Technological Capabilities: advanced Spreadsheet skills, proficient in PowerPoint/presentations, project/task management software experience
• Communicate effectively with Commercial team members and other departments within the organization, and function within a team environment
• Assist all departments with high visibility projects as requested
• Other duties as assigned.
• Regular attendance is required.

Requirements

Minimum Requirements:

• 2-3+ years of E-Commerce sales and marketing experience, including with Amazon and B2B relationships
• Proficient with administrative work with high level of organization skills
• Experience with customer account management
• Project and task management
• Highly organized and adept in both data entry and tracking of, but not limited to, sales reports, projects, budgets, invoices, marketing calendars, and website auditing.
• Understanding business relationships, such as 1P, 2P, 3P, B2B, B2C, D2C, etc.
• Microsoft Suite, with elevated Excel skills.
• Pet category or human supplements experience a plus.
• Strong written and oral communication skills.

Education and Experience: Bachelor's Degree or equivalent in business, sales, or marketing related discipline, with a minimum of two-three years related experience and/or training.

Travel: 0-5%

Supervisory Responsibilities: No