Quality & Compliance Auditor

Starting pay: $60,000-$65,000

We serve children ages 5-13 whose behavioral and emotional needs have not responded to community-based interventions and services. Intervening early can help increase the likelihood of successful therapy and behavioral modification.

Catholic Charities of Baltimore, St. Vincent Villa is currently seeking a Quality and Compliance Auditor who is is responsible for conducting both scheduled and unscheduled client record audits to confirm that all required information is present, accurate, legible, authenticated, and completed on time for selected behavioral health records in the Family Services Division. This position will conduct special project audits and monitoring of documentation and activities as assigned by the Director of Compliance and Risk Management and provides regular reports on audit activities. The work schedule is 37.5 hours per week Hyrid Monday-Friday 8:30-4:30pm

JOB DUTIES & RESPONSIBILITIES:

• Conducts audits and reviews of client records in Family Service Division Programs, delivering detailed assessments to ensure documentation accuracy and compliance with agency and regulatory standards.
• Supports adherence to CMS, COMAR, and Joint Commission documentation requirements, delivering compliance checks and being accountable for maintaining standards across all client records.
• Prepares and distributes audit summary reports to responsible staff, delivering actionable insights and ensuring timely communication to support corrective action and regulatory alignment.
• Maintains comprehensive records and correspondence related to all audit and monitoring activities, delivering organized documentation and being accountable for audit readiness and internal tracking.
• Communicates and collaborates with Supervisors and staff to ensure accurate and timely client record documentation, delivering clarified guidance and being accountable for fostering a culture of compliance.
• Conducts monitoring activities in both electronic and paper formats, delivering complete dual-format audits and being accountable for thorough, format-inclusive record reviews.
• Learns and maintains proficiency with the Electronic Health Record (EHR) system, delivering effective use of digital tools in audits and being accountable for accurate, tech-enabled documentation review.
• Handles and discusses client information with discretion and security, delivering confidentiality in operations and being accountable for ethical handling of sensitive data.
• Adheres to HIPAA Privacy and Security regulations, delivering compliance in all documentation and interactions, and being accountable for protecting client health information.
• Supports the Director of Compliance and Risk Management during Federal and State audits and Joint Commission Accreditation surveys, delivering required documentation and assistance, and being accountable for contributing to successful audit outcomes.
• Performs other duties as assigned.
• Accepts responsibility to communicate regularly and as needed with leadership to ensure others are informed about non-compliant documentation activity.
• Demonstrates excellent verbal and written communication skills, ensuring clear and effective exchanges.
• Possesses the ability to influence and engage staff, fostering motivation and teamwork.
• Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), Microsoft Outlook, Word, Excel PowerPoint, Teams, and

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Hybrid work options are available, contingent upon business needs and performance expectations in alignment with the Agency's policy.
• Remaining in a stationary position, which may involve long periods of sitting, intermittent standing, and extended time staring at a computer screen for extended periods, as required to complete tasks or duties associated with the role.
• Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.
• Repetitive motions involving the wrists, hands, and/or fingers, including tasks such as typing, data entry, or handling small objects. These repetitive activities may occur throughout the workday and require attention to ergonomics to ensure comfort and minimize strain.
• Assessing the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.
• Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer