Head Of IT Release Management

Who We Are

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You'll Work With

The Information Technology organization is the technological foundation of our business and works in collaboration with our partners from across the company. The team drives technology and digital transformation, partners with business leaders to design and execute new strategies through IT and operations services and ensures the necessary IT risk management and security measures are in place and aligned with enterprise architecture standards and principles.

About The Role

As the Head of Release Management, you will oversee the release process for all software and application updates into the Corebridge Financial's (CRBG) technology ecosystem. You: will maintain all release process and procedure documentation; will be responsible for process alignment with all IT and Audit controls; will be the Product owner for the Release Management process, and the Release Management system for CRBG's ITSM tool.

Responsibilities

• Product owner for the Release Management process and system for Corebridge's ITSM tool.

• Lead the implementation for the ServiceNow Digital Product Release module.

• Maintain the current Corebridge Release Management platform through the migration to the Digital Product Release module.

• Maintain the strategic roadmap for the Release Management process and system capabilities.

• Plan and implement tactical plans that realize the strategic roadmap, collaborating across the Infrastructure and Application teams to maintain a best-in-class Release Management process and system.

• Oversee all Release Management daily activities in support of the Release Management process, including:

• Lead and manage the Release Management team - performance, improvements, teamwork.

• Lead the team in executing with a continuous improvement way of working and participate in Continuous Improvement efforts with IT Infrastructure and Application partners.

• Establish governance to track the performance of the Release Management process - people, process, and technology.

• Coordinate Release Management process enhancements, and Release request challenges and opportunities, with stakeholders.

• Periodically assess the integrity of the Release Management IT Controls and Audit Controls, report Control issues, and drive the resolution of Control issues.

• Review Release requests to confirm they are in good order prior to approval for production deployment.

• Work closely with the Change Management team in areas such as:

• Periodic review of Release Management and Change Management integration, including process and system automation, to validate the integrity and performance and processes and system.

• Being a member of the Change Advisory Board (CAB) - attending the weekly CAB to discuss high-risk changes linked to application releases.

• Provide leadership to the broader organization in managing risks of change/release going into the production environment.

• Enforce Change freezes and govern the adherence of Releases to the Change freezes by the Release requesters/coordinators.

• Confirm change requests linked to Releases are in good order.

• Participate in internal audits (IT Controls, Regulatory Controls, Audits) for Release Management-related dependencies.

Skills and Qualifications

• Bachelor's Degree in technology sector or equivalent years of experience.
• 5+ years' experience as Service Delivery Lead or Technical Program Manager.
• 5+ years of ITIL and ITSM experience.
• Strong understanding of the Software Development Project Life Cycle (SDLC) and Project Management Life Cycle (PMLC).
• Great attention to detail.
• Excellent communication, conceptual, critical thinking, analytical, problem-solving abilities, and organizational skills.
• Experience planning and executing complex and large-scale cross team initiatives, and experience in leading multiple projects simultaneously is highly valued.
• Experience with the ServiceNow release module (Release Management or Digital Product Release) is highly valued.
• Experience with JIRA and SharePoint are valued.
• Comfortable leading discussions with Sr. leadership and experience tailoring the level of technical details to suit the audience.

Compensation

The anticipated salary range for this position is $120,000 to $138,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate's geographic location, skills, experience and other qualifications.

In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.

Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below.

Work Location

This position is based in Corebridge Financial's Jersey City, NJ or Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Estimated Travel

May include up to 25%.

#LI-SAFG #LI-CW1 #LI-Hybrid

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

American General Life Insurance Company