Demand Planning Manager

Magic Spoon reimagines your childhood breakfasts favorites with more protein, less sugar, and more fun. Since launching in 2019, we've brought our unbelievably tasty cereal to over one million customers online and over 20,000 stores nationwide. With our recently launched Protein Treats and Protein Granola we're continuing to find new ways to make mornings magical - all made possible by our incredible team.

We're looking for a strategic, analytical, and hands-on Demand Planning Manager to bring to the next level the demand planning function for Magic Spoon's rapidly growing omni-channel business across DTC, Amazon, and retail. This position is ideal for an operations manager who thrives on tackling ambiguity, building and continuously evolving processes, and partnering cross-functionally to drive business-critical decisions. Reporting to our Senior Director of Planning & Systems, you'll shape how we plan, forecast, and deliver delicious cereal and treats across all Magic Spoon channels.

We are open to hybrid candidates, willing to join us in the office for a week, once a month, with a preference for those able to join us locally at our NYC office (Tues, Weds, and Thurs in Tribeca)

In this role you'll:

• Own and develop the demand planning process for both the Online (DTC, Amazon) and Retail businesses, by maintaining an independent demand plan for each channel (may differ from consumption plans) and providing a distinct point of view to inform planning discussions.
• Utilize demand planning software and advanced modeling techniques to generate accurate, business-driving forecasts, supplementing with best-in-class GSheets tools and analytics.
• Analyze sales trends, promotion calendars, new launches, customer inventory portals, and key forecast drivers to produce actionable demand forecasts at the SKU/category/channel/customer level.
• Build and lead processes and systems to continuously improve forecast accuracy, drive visibility into variances, highlight root causes, and proactively identify forward actions for improvement.
• Partner deeply with Growth, Retail and Commercial teams to translate topline sales plans into nuanced demand forecasts aligned with business needs and inventory constraints.
• Conduct and facilitate scenario planning to account for market shifts, promotional plans, launches, and unpredictable demand drivers.
• Play a key role in the monthly S&OP process, owning forecast content, preparing and socializing materials for leadership and key stakeholders.
• Establish and maintain demand planning KPIs, reporting, and dashboards to create accountability, transparency, and alignment across teams.
• Serve as the internal demand planning subject matter expert-educate commercial, supply chain, and finance partners about best practices and process improvements.
• Support the ongoing development of our demand planning tech stack and processes as we scale.