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Crisis Intervention Specialist - Adult Bridge

Family & Children's ServiceTulsa, OK

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Job Description

Competitive Salary, Sign on Bonus + 33 paid days off, and generous medical benefits!

The Mental Health Crisis Intervention Specialist is responsible for crisis intervention, direct service and plays a crucial role in providing rapid response and support to individuals facing various crises, such as emotional distress, mental health crises, trauma, or situational emergencies. They are responsible for evaluating the situation, ensuring the safety of the individual, and offering immediate assistance and resources to help them regain emotional stability and well-being. The Mental Health Crisis Intervention Specialist is also responsible for clinical guidance for direct service staff, support staff training needs and maintain close working relationships the Clinical Director and Program Director.

Crisis Intervention and Direct Service Responsibilities

  • Counsel clients as needed when presenting with acute crisis and in danger of harm to

self or others.

  • Assist with Licensed Mental Health Professional (LMHP) statements and CCOP
  • consults as needed.
  • Provide support to staff serving clients that are undergoing acute crises and help
  • clients experiencing other distressing issues.
  • Apply effective crisis intervention skills, suicide prevention and intervention
  • strategies, and problem-solving techniques when responding to individuals in crisis or
  • supporting direct service staff working with these clients.
  • Work collaboratively with F&CS staff to engage clients in appropriate services
  • Provide clinical leadership when needed in crisis situations. This could include case
  • consultation or working directly with a client.
  • Consult with other health professionals to ask for assistance for any recovery and
  • intervention options as needed.
  • Recommend any treatment adjustments and interventions through client interview
  • and the case review process.
  • Consult with F&CS Crisis Intervention team and agency Suicidologist for complex &
  • difficult client situations.

Clinical Guidance

  • Assist staff by supervising complex cases and providing treatment recommendations,
  • adjustments or interventions needed for clients. This could be completed in case
  • consultation, client interview or case review process.
  • Provide clinical guidance, training, and expertise for staff who are lacking crisis
  • intervention experience.
  • Facilitate team meetings as a backup to Clinical Supervisor, including huddles and
  • high risk staffing.
  • Provide feedback on ways to improve the delivery and types of clinical services offered
  • to clients
  • Provide supportive environment for employees by modeling and teaching work
  • management, change management, communication skills, self-care and address
  • personal barriers and strengths
  • Advise on treatment for clients who may need more intensive or more specialized
  • mental health care, supportive treatment options until clients can be engaged in
  • outpatient care as appropriate.
  • Attend Incident Review Committee to provide case presentation, discuss
  • recommendations, and ensure recommendations are implemented throughout the
  • Collaborate with Clinical Supervisors to ensure ongoing staff and client needs are
  • Oversee and review clinical work procedures as needed working with Clinical Director
  • and Program Director to implement changes or process improvements needed.

Training

  • Identify staff training needs to be addressed by the agency clinical training
  • department and/or individual programs.
  • Assist with supporting and training current or newly hired clinical supervisory staff.
  • Develop monthly training schedule and deliver information in program meetings.

Maintain a Close Working Relationship with Program Director

  • Inform the Clinical Director and/or Program Director promptly of all relevant staff
  • morale and employee satisfaction issues, political, financial, clinical, and liability
  • issues and make recommendations for any changes in procedures, protocols and/or
  • Recommend new processes and changes in protocols and procedures.
  • Identify agenda items for staff meetings.

Develop and Manage Self for Success

  • Stay actively informed of emerging best practice and enhanced protocols for suicide
  • and homicide prevention and intervention. Collaborate with clinical director and
  • program director to implement changes and best practices used in program.
  • Actively enhance knowledge of critical analysis in decision making.
  • Understand and develop advanced evidence-based practice and specialty skills.
  • Model essential behaviors for program staff.

EDUCATION:

  • Master's Degree in social sciences is required

EXPERIENCE:

  • Trained in mental health crisis intervention.
  • Training in suicide prevention and intervention is preferred.
  • Crisis intervention experience is preferred
  • Mental health consultants must have excellent communication and listening skills to understand
  • and assess the client's situation and evaluate the level of their emotional and psychological
  • Fully licensed as LPC, LCSW, LMFT, LBP

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