UZURV- Driver Compliance Associate II

A little bit about us…

UZURV is a 150+ person, growing technology company based in Richmond, VA. The company operates in 15 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation.

UZURV's platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. It's a technology platform and service that helps people who need assistance get where they need to go. It's honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on people's lives.

A little bit about the role…

We are currently searching for a Driver Compliance Associate II to join our Compliance & Driver Operations team based in Richmond, VA. In this role, you'll be at the center of ensuring that UZURV's driver partners meet all necessary requirements to operate safely and in compliance with both internal policies and regulatory standards. You'll work in a highly collaborative environment with Compliance, Engagement, and Support teams to streamline onboarding and ongoing driver compliance, ensuring accuracy and efficiency every step of the way. As a Driver Compliance Associate II, you will be responsible for the following:

• Conducting daily reviews of driver-submitted documentation (e.g., licenses, insurance, background checks, vehicle registrations) for accuracy and regulatory compliance

• Collaborating cross-functionally with Compliance, Engagement, and Support teams to resolve discrepancies and improve documentation workflows

• Staying up to date on changes to internal policies and city/state regulations that affect driver eligibility and vehicle standards

• Logging documentation statuses and maintaining accurate records in internal tracking systems

• Identifying trends in errors or rejections and recommending improvements to SOPs for enhanced efficiency and quality

We are excited about you because…

• You have 1–3 years of experience in compliance, data processing, billing, or related fields handling sensitive information

• You bring excellent attention to detail and a strong ability to identify inconsistencies in documentation

• You communicate clearly and work well with cross-functional teams

• You are comfortable working in a fast-paced, high-volume, tech-driven environment

• You are familiar with tools like Slack, CRM systems, Google Workspace, and compliance platforms

• You have a customer-first mindset and are always looking for ways to improve systems and workflows

• You have a high school diploma or equivalent (associate or bachelor's degree preferred)

To be successful at UZURV, you must be:

• Technology-oriented – You are proficient with digital tools, can navigate compliance systems, and are comfortable learning new platforms.

• Agile – You thrive in fast-paced environments, adapt quickly, and can balance multiple priorities while maintaining a high standard of accuracy.
  

• Collaborative – You enjoy cross-team collaboration and bring a cooperative mindset to your work.
  

• Mission-driven – You believe in what we do at UZURV: providing safe, accessible transportation to those who need it most. You see the value in building something that makes a difference.

Why you should come to UZURV:

UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.

In addition to providing our employees with a safe, collaborative, flexible, family-first work environment, UZURV also offers:

• 401K matching

• Healthcare benefits package

• Generous PTO and paid holidays

• Collaborative, team-based work environment

Compensation: $22.00 – $23.00/hour
Location: Richmond, VA (on-site)

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if you're excited about this role but your past experience doesn't align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!