Product Specialist / Sales Professional

Audi Morton Grove - Morton Grove, IL.

JOIN OUR TEAM! We are seeking highly motivated, goal driven , individuals to add to the Team. Unlimited growth potential! Candidates must have strong customer service skills, multi-task in a fast paced environment, and go above and beyond for the overall client experience.

Responsibilities:

• Effectively communicate with clients via phone, text, and email
• Provide basic product knowledge with objective of setting up an appointment for showroom visit
• Effectively address and notate customers' questions and concerns by obtaining proper information about their purchase preference
• Identify vehicle needs and wants, reasons for new vehicle.
• Staying updated on current manufacturer incentives, dealership specials, new and pre-owned inventory, email campaigns, dealer website
• Demonstrate proficiency within the CRM software

Job Requirements:

• Follow-up with potential clients and retain current clientele, completing daily tasks, meeting and exceeding call volume
• Strong attention to detail and ability to translate conversation with customers in notation into CRM
• Having an eagerness to learn and remain in student-mentality
• Superior phone and communication skills
• Ability to provide exceptional customer service
• Professional appearance
• Strongly goal-oriented
• Meet and exceed daily expectations
• Experience with VinSolutions (CRM) preferred
• Bilingual preferred but not required