Business Continuity Analyst

Business Continuity Analyst 

SFM – The Work Comp Experts

Work somewhere you love

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Hybrid work
• Opportunities for annual gainshare bonus 
• Pet insurance
• Generous PTO
• 9 paid holidays 
• Paid parental leave
• Annual company-wide volunteer day
• Adoption financial assistance

Visit our careers page to learn more about working at SFM.  

About SFM

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. SFM seeks to inspire safer workplaces by protecting workers from harm and helping the injured recover. In that time, we have expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The Role

We are looking for a highly organized and analytical analyst to lead our risk assessment and recovery planning efforts. This role is responsible for identifying vulnerabilities in critical business functions, developing disaster avoidance and impact reduction strategies, and ensuring the organization is prepared for any disruption.

What You'll Do:

• Conducts risk assessments and business impact analyses to identify vulnerable areas within the company’s critical functions.
• Recommends and implements disaster avoidance strategies and impact reduction strategies.
• Gathers and interprets data for use in risk assessments or business impact analyses.
• Develops and establishes disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference.
• Manages and coordinates all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes.
• Informs, educates and trains internal business team members on their responsibilities concerning business continuity procedures and emergency response, and maintains proper interactions with internal and external customers.
• Works with and assists technical and compliance teams with development and maintenance of business continuity plans to keep vital business processes and functions operational in the event of natural disasters, technical failures, power outages, and human interference.
• Facilitates annual tabletop stress tests for established vital process business continuity plans and assists technical team owners with remediating any identified gaps.
• Ensure that company equipment, systems, services, and facilities are compliant with disaster recovery plans and procedures.
• Participates in internal and external IT audits and assessments and contributes to the development and testing of corporate and division disaster recovery plans.
• Continually conduct simulations and test runs of system disruptions to revise and perfect plans.
• Investigates and selects locations for off-site storage of data and backups.
• Adheres to high levels of confidentiality.
• Attends professional meetings, reads literature, and participates in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity
• Serves as a primary point of contact and subject matter expert for new and existing BC planning and recovery objectives.
• Facilitates meetings with key stakeholders to assess strengths and weaknesses in the program and ensure adequate resources are allocated to the most critical functions needing attention.
• Presents the current state of recovery capabilities to leadership and stakeholders and seeks their approval as well as acceptance of feedback and required changes.

 

What We'll Love About You:

Education and Experience

• Bachelor’s degree in computer science or information systems or other relevant field, or combination of the work experience and education will be accepted.
• Four-plus years’ experience working with disaster recovery, business recovery/continuity, or similar discipline.
• One or more years’ experience assisting administering Oracle database technologies in a corporate environment.
• Preferred certifications: Certified Business Continuity Professional (CBCP), Certified Disaster Recovery Engineer (CDRE).

 Knowledge and Skills

• Working knowledge of disaster recovery principles, methods, and requirements.
• Good working knowledge of information security and IT risk management capabilities.
• Must have strong problem solving and time management skills.
• Excellent organizational skills and ability to work independently.
• Strong project management, organizational, and analytical skills.
• Demonstrated ability to interface with key stakeholders.
• Good troubleshooting skills
• Demonstrates positive teaming skills.
• Must be detail oriented.
• Effective project management skills.
• Ability to follow directions, understand and adhere to team procedures and company best practices.
• Proven experience in providing excellent customer service to internal and external customers and capable of conducting difficult conversations with professionalism.
• Must be a self-starter and able to see the big picture.
• Able to adhere to confidentiality standards.
• Willingness and desire to stay current with current trends related to the position.
• Proficient in MS Office software applications (Excel, Word, etc.)

 

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.

Work Environment and Physical Demands

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Must be able to be in office when needed.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify.