Business Analyst
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Job Description
At Lightspeed Systems, we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized.
We are looking for a Business Analyst to join our Product Management team. In this role, you'll bridge the gap between business needs and technical solutions by gathering requirements, analyzing market trends, and supporting the development of impactful EdTech products. You will work closely with Product Managers, Engineers, Designers, and key stakeholders to ensure our solutions align with customer needs and business objectives.
ABOUT THE ROLE
- Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications.
- Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development.
- Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
- Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements.
- Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations.
- Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making.
NOTE:
- This is a hybrid position, and several days each week will be required onsite at our Austin, Texas headquarters.
- Sponsorship is not available for this position.
ABOUT YOU
- 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment).
- Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel.
- Understanding of Agile methodologies, product development lifecycles, and user experience best practices.
- Ability to break down complex problems, analyze data, and translate findings into actionable insights.
- Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences.
- A deep interest in education and student safety.