Office Manager/Receptionist (Temp-Perm)

In good company.

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.

Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with.

We're looking for an

Office Manager/Receptionist (Temp-Perm)

Located in Miami and reporting directly to the President, Hamilton Americas, you will be responsible for all office management and receptionist responsibilities for the Miami office, as well as the provision of administrative support to certain key staff.

Seeking someone looking for a temp to permanent position. Five days a week in the office is required.

Hamilton Global Specialty is our multi-platform, specialty insurer operating primarily through a Lloyd's Syndicate and Dublin operating company with a managing general agency in the US.

What you will do

• Responsible for reception, facilities, administration and general day-to-day management of the Miami office, including but not limited to:

• Purchasing and oversight of office supplies of stationery and equipment

• Liaising with building management regarding office/facilities issues

• Dealing with telephone calls and enquiries

• Incoming and outgoing postal services, including FedEx and other third parties

• Greeting guests, managing meeting rooms and validating parking

• Managing ad hoc requests and general enquiries

• Liaising with internal and external stakeholders to ensure the smooth execution of items such as:

• Certificate of Use and Business Tax Receipt

• vendor billing/invoices

• issue resolution

• Complete a wide variety of administrative support tasks for defined managerial staff and/or benefitting employees of Hamilton as might be needed, such as:

• Coordinating corporate events

• Designing and producing complex documents, reports, and presentations

• Collecting and preparing information for meetings with staff and outside parties

• Anticipating needs in advance of meetings, conferences, etc.

• Telephone monitoring and message taking

• Internal and external stakeholder management

• Administrative support for any Group Executive team members as needed, including when they might be on location or in-country, which might include:

• Diary and meeting arrangement and coordination

• Email management

• Travel and expense management

• Telephone monitoring and message taking

• Internal and external stakeholder management

And by exception only:

• Making travel arrangements

• Completing expense reports

• Other projects/duties as assigned for the overall benefit of the organization

Conduct Standards

• You must act with integrity
• You must act with due skill, care and diligence
• You must be open and cooperative with the FCA, the PRA and/or other relevant regulators
• You must pay due regard to the interests of customers and treat them fairly
• You must observe proper standards of market conduct
• You must act to deliver good outcomes for retail customers

What you require for the role

• Bilingual, Spanish and English
• Experience as an Office Manager/Administrator/Receptionist in an office environment
• Expert proficiency with Microsoft Office
• Strong verbal and written communication skills
• Exceptional organizational skills and impeccable attention to detail
• Strong interpersonal skills and ability to work effectively with multiple stakeholders
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
• Able to maintain a high level of integrity and discretion in handling confidential information

What you can expect from us

We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.

We know if we welcome and respect differences, we'll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.

This position has the opportunity to become full-time. Once a full-time employee, Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:

• Matching 401K plan
• Medical, dental, vision, life, disability
• Generous time off (including parental leave)
• Continued support for professional development
• Gym subsidy
• My day (additional days leave for personal interests/wellness/charity work)