Warehouse Manager

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Job Type

Full-time

Description

Goodwill Industries of New Mexico is seeking a dedicated Warehouse Manager to oversee the daily operations of our Transportation and Salvage departments. In this full-time, exempt position, you'll play a key role in leading staff, improving processes, coordinating transportation logistics, and ensuring the safety of our operations. This position is a critical to supporting the retail stores that fund our mission. We're looking for a hands-on leader with strong organizational and communication skills, a passion for mentoring, and a drive to do good in their community. At Goodwill, we believe in Generosity, Respect, Excellence, Attitude, and Transparency-values we live every day. If you're ready to work hard, lead by example, and support a team that helps people build better lives, apply today. Competitive benefits and a meaningful mission await.

Essential Expectations:

Uphold GINM's Core Values-G.R.E.A.T.

Generosity-Acknowledge and appreciate kindness- Pay it forward

Respect- Treat others as you would like to be treated- Honor diversity

Excellence- Strive to reach your full potential- Act responsibly

Attitude- Give your heart, not just your words or actions- Be innovative and creative

Transparency- Choose sustainability- Be honest and open

Position Expectations:

• Support the Operations Manager- Transportation by overseeing the daily operations of the Transportation and Salvage department staff, including playing a key role in personnel management, process improvement and strategic coordination of warehouse and recycling functions.
• Directly supervise and provide performance management for Salvage and Transportation department staff, including scheduling, training, and performance evaluations in conjunction with the Operations Manager- Transportation.
• Manage the receipt, storage, and distribution of goods to optimize inventory levels, and maximize return on investment of labor and capital expense.
• Ensure strict adherence to safety standards of operations and equipment including department vehicles, forklifts, and equipment.
• Coordinate transportation, storage, and distribution of inventory including scheduling and dispatching CDL and non-CDL drivers.
• Analyze reports to monitor trends, team member performance, and compliance with best practices.
• Implement CARF, DOT and OSHA standards and ensure compliance with applicable policies.

Essential Duties:

• Adherence to the attendance and punctuality policies of Goodwill.
• Exhibit excellent customer service skills.
• Directly supervise the activities of the Salvage and Transportation staff interchangeably as needed.
• Direct, guide and train Warehouse leads in conjunction with the Operations Manager- Transportation.
• Communicate with retail staff regarding equipment and product status as needed.
• Prepare work and run schedules based on orders and personnel requirements.
• Conduct quality control of donated goods, including inspection and verification.
• Identify after-market merchandise and prepare for shipment or sale.
• Maintain day-to-day transportation operations and meet customer and team needs.
• Use inventory and logistics systems effectively.
• Coordinate donation drives, special events, and pickups.
• Ensure safe, orderly maintenance of dock, warehouse, storage, and waste disposal areas.
• Monitor flow and rotation of donated materials.
• Oversee compactor operations and timely pickups.
• Train and supervise drivers and department staff in safety, customer service, and equipment handling.
• Conduct and oversee daily equipment inspections and preventive maintenance.
• Manage timely processing of paperwork and documentation.
• Assist in training new employees and supporting performance evaluations.
• Support other areas of the facilities operations as needed.
• Promote safety of all staff and persons served.
• Willingness to work extended hours and various schedules.
• Perform other related duties as assigned.

Job Specific Competencies:

• Proficient use of Microsoft Word and Excel.
• Ability to safely operate forklifts, pallet jacks, box trucks, and semi-tractors.
• Forklift certification within 30 days of hire.
• Strong communication skills; bilingual a plus.
• Ability to work independently and manage multiple tasks.
• Maintain confidentiality.
• Ability to interact with diverse populations.
• Ability to manage and direct work.

Physical Demands & Work Environment:

Regularly required to stand and walk on concrete floors; use hands and arms; see, talk, and hear. Frequently lift/move up to 50 lbs, occasionally up to 75 lbs or push/pull 100 lbs with assistance. Perform stooping, kneeling, crouching, crawling, balancing. The work environment is typical of warehouse or production settings with moderate to loud noise. Specific vision abilities: color vision, depth perception, distance vision, peripheral vision.

Supervisory Responsibilities:

In conjunction with the Transportation Operations Manager, directly supervise Transportation and Salvage Departments. Responsibilities include interviewing, hiring, training, coaching, assigning work, evaluating performance, and handling discipline.

Requirements

Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.

• High school diploma or equivalent.
• Three to five years of supervisory experience in warehouse operations, transportation/logistics or related fields.
• Valid New Mexico Commercial Driver's License (CDL) a plus.

Salary Description

$43,888