Senior Inventory & Fulfillment Operations Coordinator

Job Title: Sr. Inventory & Fulfillment Operations Coordinator

Location: Clayton, IN 46118 (Onsite)
Department: Warehouse Operations & Inventory
Reports To: Director, Warehouse Operations & Inventory
Employment Type: Full-time

Position Summary

We are currently seeking a Sr. Inventory & Fulfillment Operations Coordinator to serve as the primary onsite liaison between our NYC-based corporate teams and third-party logistics partner (3PL). This position is responsible for managing inventory processes and ensuring operational alignment across Tarte’s e-commerce and wholesale distribution channels (domestic and international). Working directly with our 3PL distribution center, this role supports end-to-end inventory coordination, problem resolution, and performance reporting. The ideal candidate is highly organized, process-driven, and passionate about continuous improvement in warehouse and inventory operations.

Key Responsibilities

• Serve as Tarte’s onsite point of contact and operational liaison with the 3PL distribution partner.
• Collaborate with the Inventory Control team at the 3PL to implement, manage, and monitor inventory control procedures.
• Oversee daily inventory activity and proactively identify and resolve discrepancies.
• Lead and support periodic inventory activities including monthly reconciliations, cycle count audits, and the annual physical inventory process.
• Facilitate clear, timely communication across corporate teams (Operations, Quality, Planning, Accounting) and the 3PL.
• Manage transfer orders, including tracking, aging reports, EDI error resolution, and order receipt.
• Monitor and manage lock codes in alignment with ERP system updates and corporate directives.
• Support and manage ad-hoc requests from corporate teams on a daily and weekly basis, ensuring timely and accurate execution across cross-functional priorities.
• Develop and refine SOPs and operational improvements in partnership with department leaders.

Supporting Functions

• Provide real-time support for e-commerce order fulfillment, including shortage and substitution resolution.
• Track forecast vs. actual order activity and collaborate with planning and warehouse teams on adjustments.
• Support customer service with order status inquiries by leveraging the Order Management System (OMS).
• Provide regular updates on promotional sales performance to internal stakeholders.

Requirements

• Bachelor’s degree required.
• 8-10 years operations experience with 2-5 years of inventory management experience.
• Strong Microsoft Excel skills required.
• Highly organized with a strong sense of urgency and attention to detail.
• Ability to work efficiently in a fast-paced environment and handle multiple priorities.
• Strong communication and strategic problem-solving skills.
• Self-motivated, proactive, and capable of working independently.
• Must be onsite 5 days a week in Clayton, IN. Travel to the corporate NY office may be required on occasion.