Data Intake Specialist (Healthcare Billing/Copay)

AssistRx is a leading provider of technology-enabled patient support solutions that help specialty therapies reach patients faster. Our platforms and services streamline access, accelerate time to therapy, and improve adherence for patients in need of life-changing medications. We are growing our team with mission-driven professionals who are passionate about healthcare innovation and patient outcomes.

We are seeking a highly detail-oriented Data Entry Specialist with expertise in healthcare billing to join our team. The ideal candidate will have hands-on experience with copay programs, insurance claims processing, Explanation of Benefits (EOBs), and claims forms (e.g., CMS-1500, UB-04). This role is critical to ensuring the accuracy and efficiency of our billing and reimbursement workflows in support of our patients and provider partners.

********THIS POSIITON GOES FULLY REMOTE AFTER 120 DAYS OF ONSITE TRAINING*********

Key Responsibilities:

• Accurately enter and update healthcare billing data into internal systems and payer portals
• Review and process copay program information, ensuring compliance with manufacturer and payer requirements
• Interpret and transcribe information from EOBs and claims forms (CMS-1500, UB-04)
• Support claim submission and follow-up processes, including identifying missing or incorrect data
• Work cross-functionally with Patient Access and Reimbursement teams to resolve claim discrepancies
• Maintain meticulous records of billing activities and documentation
• Follow HIPAA and internal compliance protocols at all times
• Contribute to continuous process improvements in data accuracy and workflow efficiency

Requirements

Qualifications to be a Customer Service Representative:

• 1–3 years of experience in healthcare billing, revenue cycle, or data entry (required)
• Strong understanding of copay assistance programs, claims processing, EOBs, and standard billing forms
• Experience working with specialty pharmacy, payer portals, or third-party benefit hubs preferred
• Proficient in data entry software, EMRs, and Microsoft Excel
• Exceptional attention to detail and high level of accuracy
• Strong organizational and time-management skills
• Ability to work independently and as part of a collaborative team
• Knowledge of HIPAA and healthcare compliance standards

Preferred Experience:

• Familiarity with specialty medications and reimbursement challenges
• Previous work in a hub services or patient support services environment
• Experience using AssistRx platforms or similar technology solutions is a plus

Benefits

Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!

• Medical, dental, vision, life, & short-term disability insurance
• Teledoc services for those enrolled in medical insurance
• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Legal insurance

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

• #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
• Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
• Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.