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Sr Manager - Communications, Corporate

AcrisureGrand Rapids, Michigan

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Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Senior Manager, Communications – Corporate possesses a combination of strategic, quantitative, creative, technical, and presentation skills to deliver impactful communications to unify, motivate and foster growth throughout the company. The role will collaborate with Executive leadership, Corporate functional groups and the Field Communications function to drive Acrisure’s corporate communications goals and employee engagement.

Role reports to Senior Director, Organizational Communications in the corporate communications team with accountability to other Executive and functional leaders.

Responsibilities:

  • Serve as primary communications partner for Acrisure Corporate Functions and provide support for Executive Communications.

    • Includes internal-to-corporate communications as well as local execution of corporate-driven communications mandates as needed

    • Communications mediums include email, video, podcast, intranet news and social media

  • Develop a calendar of regular programming and content highlighting Acrisure’s growth and operational success.

  • Support successful change management by deepening understanding and fostering employee engagement.

  • Collaborate with the field communications teams to emphasize key corporate objectives and highlight successes.

  • Aggregate social media content for distribution on Acrisure-owned channels

  • Implement a metrics-driven process to measure ongoing engagement and effectiveness across all internal channels over time.

  • Develop and maintain corporate content for Acrisure intranet

  • Supervise and mentor the team, fostering a culture of accountability, service excellence and continuous learning

  • Identify skill gaps and provide ongoing training and development to ensure team readiness and performance

Requirements:

  • Exceptional written and verbal communication skills; comfortable engaging with senior leadership as well as various levels of staff

  • Ability to work autonomously, proactively and reactively across a variety of communications needs

  • Confidence in problem-solving independently and finding solutions to improve or enhance delivery of communications

  • Experience with creative and technical writing; able to simplify complex topics or instructions for an audience with diverse understanding

  • Ability to work under tight deadlines and manage multiple projects simultaneously

  • Strong attention to detail, with an ability to maintain a high standard of quality across all communications

  • Demonstrated success working with business leads and stakeholders to define goals and develop marketing strategies to achieve those goals

  • Experience in short- and long-form content strategy and development

  • Strong analytical skills and moderate proficiency with communications, analytics, and project management tools

  • Strong PowerPoint skills to visually present data in a meaningful way for the given audience

  • Exceptional attention to detail

Education/Experience:

  • Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, or related field.

  • 8+ years of experience in organizational communications, employee marketing, or a similar role, ideally within the fintech, financial services or tech industries

  • 3+ years of leadership experience, including people management and partnering with and guiding senior leaders to effectively motivate and engage a diverse community of employees

  • Experience with HubSpot or similar email distribution platform a plus 

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Benefits and Perks:

  • Competitive compensation

  • Flexible vacation policy, paid holidays, and paid sick time

  • Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

  • Company-paid Short-Term and Long-Term Disability Insurance

  • Company-paid Group Life insurance

  • Company-paid Employee Assistance Program (EAP) and Calm App subscription

  • Employee-paid Pet Insurance and optional supplemental insurance coverage

  • Vested 401(k) with company match and financial wellness programs

  • Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

  • Paid maternity leave, paid paternity leave, and fertility benefits

  • Career growth and learning opportunities

  • …and so much more!

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

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