Medical Assistant/Urology Technician I

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

• Confirm working hours: Mon-Fri 8:00am-4:30pm
• Confirm work location (onsite/hybrid/remote): Onsite-165 Cambridge Street

Urology 7th floor

• Training days/hours: Varies

Job Summary

Responsible for the delivery of urology services by preparing equipment, assisting in patient preparation, and maintaining a clean and organized work environment.

Does this position require Patient Care? Yes

Essential Functions

Assist urologists and healthcare teams in providing direct patient care during urology procedures.

• Prepare patients for procedures, which may include positioning, draping, and

providing emotional support.

• Set up and prepare urology equipment and instruments required for

procedures.

• Ensure that all equipment is clean, sterilized, and in proper working condition.
• Perform routine maintenance and calibration checks on equipment as required.
• Adhere to strict sterile techniques and infection control protocols during

urology procedures.

• Maintain a clean and organized work environment, including sterilizing

instruments, preparing sterile trays, and ensuring proper disposal of

contaminated items.

• Follow established infection control policies and procedures to prevent the

spread of infections.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Experience

Urology Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Knowledge of urology procedures, instruments, and equipment commonly used in urology practices.
• Understanding of sterile techniques, infection control practices, and patient safety protocols.
• Strong attention to detail and organizational skills to maintain accurate records and handle multiple tasks effectively.
• Effective communication and interpersonal skills to collaborate with patients, healthcare professionals, and team members.
• Ability to remain calm and composed in stressful situations and demonstrate empathy towards patients.

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs- 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

90 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.