Product Manager, Analytics & Insights

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Job Overview:

The Product Manager leads the planning, development, launch, and marketing of the company's new products and/or significant product enhancements. This role will focus on the expansion of our product analytics and insights across a wide range of healthcare and marketing data sets with an initial focus on patient education insights and impacts. The Product Manager also serves as a market knowledge leader within the team. The Product Manager must be able to both define the product insights but also explain the value and recommended actions that can be taken based on the results.

Responsibilities:

● Product Planning:

• Leads the discovery process and market research regarding product and customer requirements

• Defines the product vision

• Collaborates with stakeholders to develop revenue and customer satisfaction forecasts

• Completes the return on investment analysis for product

● Product Development:

• Manages the entire product development life cycle for both new products and enhancements to existing products

• Creates, maintains, and manages the product road map

• Ensures all stakeholders understand and support product requirements and specifications

• Defines all points of integration with third party systems

• Collaborates with stakeholders during sprints, development, and testing

● Product Launch / Marketing:

• Partners with marketing to define the go-to-market strategy

• Assists with defining product positioning, target markets, and messaging of key product features and benefits

• Serves as the product evangelist for internal and external stakeholders and clients

• Serves as subject matter expert on product, product usage, and anticipated benefits

• Technical Leadership:

• Assists with training and mentoring Product Managers

• Stays informed on emerging trends and technologies in the market

• Provides thought leadership on product design, utilization, and effectiveness to stakeholders across the company

• Defines, monitors, and analyzes product performance data to continually improve products, utilization, and infrastructure

Qualifications:

• Minimum of 3 years of experience in product development, product launches, Agile, and product management preferred

• Minimum of 3 years of experience in data analytics with product content utilization, marketing and/or healthcare claims data

• Minimum of a Bachelor's degree or equivalent experience, in Business, Marketing or Software Engineering

• Proficiency in utilizing AI to produce insights, visualizations and documentation

• Proficiency in the healthcare and privacy domain, regulations, and associated software, applications, and architecture (HIPAA, GDPR, etc)

• Proficiency in the marketing domain, regulations, and associated software, applications, and architecture

• Ability to analyze product performance and market data then develop recommendations and improvements to products and infrastructure

• Ability to set priorities and manage time to complete tasks and meet deadlines

• Ability to communicate detailed, persuasive information to all stakeholders - verbally or in writing

• Ability to adhere to strict design principles and policies

• Ability to translate ideas and customer input into creative products and solutions

• Ability to coach and train co-workers on policies, processes, and best practices

Compensation range: $108k - $125k per year

Bonus Eligible:

This position is also eligible for a discretionary company bonus, based upon business results.

Benefits:

Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

• Health Insurance (medical, dental, and vision coverage)

• Paid Time Off (including vacation, sick leave, and flexible holiday days)

• 401(k) Retirement Plan with employer matching

• Life and Disability Insurance

• Employee Assistance Program (EAP)

• Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.