Associate, Marketing Business Operations & Risk

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Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

SoFi is looking for a data-driven, dynamic thinker to join our Marketing Business Operations team. At SoFi, Marketing Business Operations is a highly impactful team that is responsible for the organizational effectiveness and risk culture of the marketing function, and for scoping and delivering projects on behalf of the CMO and marketing leadership.

The Associate, Marketing Operations & Risk has the analytical toolkit, attention to detail, and intellectual curiosity that helps deliver on key risk priorities and organizational improvements for the marketing team. The Associate will work cross-functionally to document workflows, identify gaps and implement solutions to improve operations. In support of the analytics required for decision-making, they will also build out and improve ongoing business intelligence and reporting routines.

The role reports to the Senior Manager, Marketing Business Operations & Risk. As a member of the Business Operations team, the Associate works with many other teams within SoFi. As such, the ideal candidate will have a stellar combination of analytical and relationship building skills, and an ability to roll up their sleeves and get things done.

What you'll do:

• Identify and structure ambiguous strategic problems, analyze internal data and develop detailed reporting and presentations that influence leadership and stakeholders
• Identify gaps in existing marketing processes, scope and implement clear solutions, proactively resolve blockers, and communicate progress
• Collaborate with internal teams (Business Controls, Testing, Risk, Legal & Compliance) and represent Marketing to efficiently execute against any new or emerging action items
• Write clear and compelling leadership-level documents, slide presentations, and emails to communicate out our recommendations, summarize plans and priorities, and celebrate results and wins
• Lead iteration and ongoing optimization of recurring planning, performance tracking, and reporting cadences
• Act as a  key point of contact for Marketing with the Business Controls, Testing and the 2LOD (Risk, Legal & Compliance) teams to continue optimizing workflows for the quickly scaling organization
• Perform ad-hoc activities as requested by the Sr Manager, Marketing Business Operations & Risk and the Director of Marketing Business Operations

What you'll need:

• A passion for SoFi's mission of helping people Get Their Money Right to achieve their financial ambitions
• A Bachelor's degree
• 1-2 years of relevant work experience at a top-tier consulting firm, bank, or high growth technology business
• Strong analytical skills including ability to define and optimize new metrics and their drivers
• Excellent written, verbal and presentation skills
• Highly organized with meticulous attention to detail, while successfully managing multiple tasks concurrently
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive self-starter, especially when operating in fast-paced, dynamic environments
• Hands on operational capabilities with advanced proficiency in Google Suite, MS Office Apps, etc.
• Interest in and familiarity with financial services, business operations, risk and marketing
• Excellent project management skills

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $64,000.00 - $120,000.00

Payment frequency: Annual

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.