Fleet Support Technician

JOB TITLE: Fleet Support Technician

DEPARTMENT: Operations

JOB STATUS: Non-Exempt

PAY RANGE: $21-$26 hourly (Pay is based on education and years of experience.)

REPORTS TO: VP of Fleet

DIRECT REPORTS: Yes

REVISED: 05/19/2025

JOB SUMMARY

CrossCountry Freight Solutions is looking for a Fleet Support Technician. They will be responsible for overseeing various aspects of Fleet Maintenance, in accordance with Company Policies/Procedures and applicable State and Federal Laws.

ESSENTIAL JOB DUTIES

• Communicate with Operations and Fleet Managers of any vehicles out of service.
• Determine if repairs are needed and schedules with vendors.
• Ensure in-house repairs are scheduled for timely completion - if needed the first priority is to assist the technician on in-house repairs.
• Collect all repair invoices after completion of repair.
• Complete monthly form and submit to Fleet Services
• Ensure required vehicle paperwork is updated as needed.
• Ensure emergency response guidebook is in all vehicles.
• Ensure Vehicle Accident pouches are kept in stock.
• Communicate with other operations personnel to resolve operational and fleet issues.
• Available to meet with Operations Supervisor on a regular basis to review service center needs.

MINIMUM REQUIREMENTS

• Well-developed interpersonal skills. Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry. Ability to recognize facility and vehicle maintenance problems.
• Significant problem solving and negotiation skills.
• Knowledge of applicable federal, state, and local laws and regulations

BENEFITS:

• Medical, Vision, Dental, Supplemental, and Life Insurances available.
• Paid time off, paid holidays, paid community volunteer time
• 401k retirement plan