Associate Program Delivery Lead - Hybrid

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

This position oversees projects or smaller-scale programs, driving the adoption, standardization, and maturation of appropriate management frameworks (e.g., agile, waterfall, hybrid). The Associate Program Delivery Lead ensures alignment with strategic objectives, manages quality, risk, budget, stakeholders, and resources, and plays a critical role in delivering measurable outcomes. This enterprise role is outcome-focused, ensuring work is executed efficiently while actively managing project governance and execution.

Job Responsibilities:

• Define project objectives and ensure alignment with organizational goals and priorities.
• Lead the creation of project artifacts, such as charters and business cases, in collaboration with business partners.
• Engage and manage key stakeholders, ensuring clear alignment on project outcomes and engagement paths.

Planning and Governance:

• Develop and maintain project roadmaps, outlining key milestones, timelines, and resource needs.
• Establish governance processes, ensuring compliance with enterprise-wide standards.
• Define and track key success metrics, ensuring transparency with stakeholders.
• Proactively manage risks and escalate as needed to maintain project momentum.
• Maintain PMO standards and processes to ensure consistency and efficiency across project teams.

Project & Program Execution

• Oversee project execution, ensuring progress toward objectives while managing dependencies, risks, issues, and changes.
• Optimize value delivery by focusing on Minimum Viable Functionality (MVF), applying agile and business process management tools.
• Facilitate collaboration among teams, senior leaders, and external stakeholders.
• Provide regular project updates to leadership and stakeholders.
• Manage project closure, ensuring objectives are met and lessons learned are captured for continuous improvement.

Outcome Measurement and Financial Oversight:

• Track project outcomes and ensure benefit realization aligns with organizational goals.
• Develop and monitor project budgets, ensuring financial accountability in partnership with Finance.
• Conduct cost-benefit analyses, assessing financial viability and value delivery throughout the project lifecycle.

Administrative & PMO Support

• Oversee the onboarding and offboarding process for contractors and full-time employees to ensure smooth transitions within the PMO.
• Support the PMO's self-service offerings by providing guidance and oversight on tools, templates, and project initiation processes.
• Assist in the startup of new projects, ensuring teams have the necessary resources and structures in place for success.

Leadership& Development:

• Lead cross-functional teams, providing direction and support.
• Proactively identify and resolve project challenges, mitigating conflicts within teams and stakeholders.
• Foster relationships across the business to ensure alignment and collaboration on strategic priorities.
• Actively participate in professional development and continuous learning opportunities.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor's Degree in related field or equivalent work experience.
• 5+ years of recent work experience leading projects, programs, teams or transformation efforts such as process improvements, product/system implementations, and integration efforts.
• Proven ability to quickly learn complex business and/or technological concepts.
• Ability to effectively navigate a highly matrixed organization.
• Proven ability to gain trust, negotiate with and influence sponsors and executive stakeholders.
• Ability to broker consensus in contentious or politically sensitive situations.
• Proven ability to lead projects and programs throughout their full life cycle.
• Demonstrated ability to communicate and influence at all levels of the organization with clarity and precision, verbally and in writing.
• Demonstrated strategic skillset: able to synthesize and translate internal and external customer inputs, business performance metrics and strategic directives into projects and action plans
• Results oriented: proven track record in delivering results. Demonstrated ability to take initiative and work with minimal direction.
• Excellent presentation and group facilitation skills.
• PC Skills: fluent in Microsoft Office applications.
• Prefer experience in finance/insurance
• Prefer experience with compliance/regulated industries

#LI-SW

If you're ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

$91,300.00 - $136,900.00

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.