Education Designer

The Product Education team builds the tools that our users need to be successful, including Figma's help center and video tutorials on our YouTube channel. We develop learning paths for people new to Figma and Design, and create written guides, video tutorials with motion graphics, and hands-on tools like Figma files to teach the basics to best practices. These resources not only support the proactive learner aiming to level up their craft, but also the reactive person who may need to ask for help after encountering something new or unexpected. In our work, we thoughtfully incorporate emerging tools, including AI, to help scale and enhance learning experiences while maintaining Figma's high-quality standards and distinctive voice.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Create files using all of Figma's products that follow best practices to optimize for effective learning outcomes for our tutorials and projects
• Plan and develop learner-centered courses and video content that cover Figma's suite of tools, while meeting learners at their skill levels by: contributing to goal setting, outlining, scripting, design asset creation, and feedback during video production
• Draft video scripts and other written content that tell narrative-driven stories that use clear language to teach realistic examples of workflows and highlight product behavior, to teach important skills efficiently and clearly
• Author and maintain design systems and example assets that integrate with features and products like Figma Make, Dev tools, and the Figma MCP server
• Design hands-on exercises, experiences, and knowledge checks to assess learner skills
• Author project proposals that identify opportunities, define scope and requirements, and mitigate risk for new strategic initiatives that tie back to our top business objectives
• Leverage AI tools to enhance and scale our educational content creation process, optimizing production workflows while maintaining Figma's high-quality standards and distinctive voice

We'd love to hear from you if you have:

• 3+ years of experience in a product design or equivalent role within a product development team
• Experience building and maintaining design systems in Figma, DS management tools, and/or code
• Some software development experience, especially web development and familiarity with web frameworks, libraries, and tools (e.g. Payload/Sanity/CMS tools, React/JS frameworks, Github, etc)
• Experience as a mentor, learning experience design, instructional design, training, education, enablement, content creation, technical communication, or similar role
• Experience implementing AI tools or features to enhance design workflows, with demonstrable results in improving team efficiency or unlocking new creative possibilities
• An ability to communicate complex topics (e.g. product design, creative software, programming) using language that is clear and accessible to as many people as possible and driving cross-functional and collaborative projects as a team leader

While it's not required, it's an added plus if you also have:

• Experience creating high-quality video deliverables preferably with a motion production, YouTube, social media, or similar creative video team
• A track record of creating designs and educational content that prioritize accessibility
• A portfolio of design work demonstrating product design best practices. Share your Figma Community profile with us!

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.