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Administrative & Customer Service Coordinator

ServproBoca Raton, Florida
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Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Administrative & Customer Service Coordinator
Boca Raton, FL  Full-Time | On-Site
Compensation: $45,000–$50,000 base + commission + annual bonus

Are you someone who thrives in a fast-paced environment, loves helping people, and takes pride in being the go-to person on a high-performing team?
If you’re a strong communicator, natural problem-solver, and master of multitasking, we want to meet you!

What You’ll Be Responsible For:

1. Customer Service Excellence

  • Be the first point of contact for our customers—answering calls, explaining our services, and delivering an exceptional experience from the start.

2. Dispatch & Schedule Coordination

  • Dispatch technicians to job sites efficiently while managing updates through our internal scheduling systems. Keep the day running smoothly for both customers and team members.

3. Sales Support & Follow-Up

  • Respond to customer inquiries about proposals, track pending leads, and support the sales team in closing opportunities.

4. Project Coordination & Communication

  • Create and send proposals, maintain clear communication with clients and internal teams, and ensure all project files and documentation are complete and accurate.

What You Bring to the Table:

  • Strong communication skills—you’re confident, professional, and personable with customers and coworkers.

  • Comfortable using technology to stay organized, track projects, and manage details.

  • A knack for multitasking, prioritizing, and staying calm under pressure.

  • Exceptional attention to detail—you don’t let things slip through the cracks.

  • Experience in the restoration or service industry is a plus, but a positive attitude and customer-first mindset are non-negotiable.

What You’ll Get:

  • Compensation: $45,000–$50,000 base salary (DOE) + commissions + annual performance bonus

  • Benefits Package: Health, dental, and vision insurance, plus 401(k) with company match

  • Paid Time Off: PTO and paid company holidays

  • Professional Growth: Ongoing training in both technical skills and leadership development

About Us:

We are a locally owned business and proud member of the nation’s leading restoration franchise. That means you get the family-feel of a small team, with the tools and support of a nationally recognized brand. We work hard, celebrate wins, and support each other every step of the way.

Note: If we need to remind you to stay organized, deliver excellent service, or bring energy to your day—this probably isn’t the role for you. But if you’re excited to make a difference every day, we’d love to hear from you.

Compensation: $45,000.00 - $50,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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