Information Systems Support Technician
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Job Description
Job Title: Information Systems - Support Technician
Locations: Goodwill North Central Texas --- 4005 Campus Drive, Fort Worth, Texas
Salary: Based on Experience
Work Hours: Full Time, Non-Exempt. Typical schedule of Monday through Friday, 8 am start time
Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD and 401(k).
General Job Duties: Installs, configures, and maintains a variety of computer equipment including but not limited to computer terminals, printers, personal computers, and data communications equipment. Determines source and nature of computer malfunction using diagnostic and application software. Adjusts, repairs, and replaces malfunctioning equipment, where necessary. Responsible for cabling and termination of Cat5, Cat6, CATV, and various other wiring disciplines. To include the testing and troubleshooting of wiring problems. Perform information system, communications, or special project tasks as directed by the immediate supervisor.
Physical Requirements: Job will require lifting of a variety of computer components, must be able to lift computers with or without assistance. Must have own transportation to off-site facilities. This position requires the incumbent to have communication capabilities, via cell phone and/or smartphone technology.
Skills/Qualifications: Has knowledge of commonly-used concepts, practices, and procedures within the Computer Information Technology field. Must be proficient in troubleshooting and maintenance of desktop computers to include software and hardware. Have a basic understanding of network configuration and troubleshooting. Demonstrate strong communications skills and good analytical competency. Must be able to communicate effectively with associates as well as work independently. High school diploma or equivalent preferred.
Legal Requirements: Documentation to satisfy I-9 requirements, pass a background check, and drug screen.
Travel Required: Must have own transportation to off-site facilities.
Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.
**For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org.**