Specialist - Instructional Design and Training

Job Summary:

The Instructional Design and Training Specialist collaborates with various business units to identify training needs and develop engaging learning and communications solutions.  This role utilizes tools such as Articulate 360, Kahoot, and the Luma Bright Learning LMS system to design and deliver training that supports organizational goals.

Duties/Responsibilities:

• Design and develop interactive, engaging, and visually appealing learning content for instructor-led seminars, online webinars, self-paced eLearning, and blended learning, based on the learning and performance needs of the target audience.
• Edit and enhance recorded video and audio content ensuring high quality prior to publication.
• Publish and upload learning content to QC’s Learning Management System (LMS); update and maintain LMS content, learner transcripts, and report data.
• Conduct structured training needs assessments and provide detailed recommendations of such findings.
• Analyze various data, identify learning needs, and design and implement follow-up to address the continuous training and instructional needs of learners.
• In collaboration with Marketing & Business Development and other functional areas, conduct periodic needs assessments to identify learning gaps, unmet learning needs and potential new learner experience initiatives; analyze data to identify unmet needs, new audiences, and emerging topics.
• Developing and Facilitating onboarding, training, and retention programs
• Plan and coordinate training sessions including venues, materials and resources.
• Working collaboratively with department heads to help with employee engagement and to improve the quality of work performed by our team.
• Collaborate with Human Resources to design, implement, and evaluate remedial training programs.
• Act as the Subject Matter Expert on multiple operational systems.
• Perform various other tasks as assigned by department manager

 

Required Skills/Abilities:

• Experience setting up and maintaining an LMS or other learning management system.
• Corporate training development or adult learning experience
• Instructional design experience
• Proficient in video editing using Camtasia or Adobe Premiere
• Proven work experience in Logistics or Transportation
• Experience working with faculty and subject matter experts for content development
• Excellent Customer Service.
• Self-starter with great motivational skills, ability to “think-outside-the-box” to solve problems, and thrives in a fast paced environment.
• Strong presentation skills; virtual (Google Meets) and in-person
• Strict adherence to professional ethics and appropriate management of confidential information.
• Excellent analytical, listening, and written and verbal communication skills.
• Tech and system savvy with strong MS Office and Google Suite
• Authorization to work in the U.S. for any employer.
• Physical ability to sit, stand, or walk around for work 6-8 hours per day.
• Ability to read and interpret information accurately.

 

Business hours: Monday-Friday. This position is a hybrid position, 1 day remote and 4 days on site at the Tampa, FL office. During training weeks, it is required to be on site the entire duration of the course.

 

Education and Experience:

• Preferred - BA, BS, MS, or higher degree in organizational development, education, or related field
• 2-4 years of experience with L&D and facilitation preferred

 

Travel: Up to 25%

 

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

 

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

 

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

 

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.