Product Manager, Expense Management - AZ

As a Product Manager you're key to helping us continue to enhance our product offering. You would be joining a high performing Product and Design team where you will partner directly with Product Managers, UX Designers and others across the company to ensure we're building the right functionality to meet our customers needs. This position will provide a great opportunity to work on the flagship Payroll platform that serves as the foundation piece of the PrismHR technology.

Responsibilities:

• Define product strategy and roadmap for Expense products based on good judgement combined with heavy user research, stakeholder interviews and analytics
• Drive the product- and business-planning processes for cross-functional teams
• Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)
• Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements
• Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
• Identify and diagnose issues, document assumptions and design solutions
• Lead large-scale, cross-functional product initiatives including related system integrations
• Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
• Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts
• Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience
• Assess current competitor offerings and seek opportunities for differentiation
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans
• Responsible for User Acceptance Testing (UAT) and close coordination with Engineering and Quality Assurance (QA) teams to ensure acceptance criteria are met.
• Act as a primary point of contact to triage any escalated issues that were routed through Support and/or Professional Services
• Partner with the Technical Documentation team and Support to clearly communicate and define product changes.
• Help ensure Product Management is successful at building and maintaining a centrally located, 12-month roadmap, and product backlog
• Stay up to date on Payroll related trends and changing requirements
• Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
• Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches

Qualifications:

• 8+ years of Product management or Operations experience with expense management products
• Strong understanding of expense management solutions, expense workflow, Travel and Expense Domain
• Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
• Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
• Detail-oriented with excellent problem solving and decision-making skills
• Previous experience collaborating with others to refine project, process, and or application needs from high level requirements
• Excellent communication and organization skills; ability to connect across various domains, skills, and disciplines
• Great balance of software business and technical savvy/aptitude with the ability to quickly understand customer problems
• Familiarity with Generative AI and its application in enterprise software solutions.
• Ability to become a true product expert with the flexibility to respond to various business & team needs
• Experience working in an Agile environment and a great understanding of its most common practices / processes / tactics.
• Ability to contribute and supervise various Agile Scrum rituals such as standups, grooming sessions, and Sprint Demos.
• Demonstrate a high level of grit and initiative to get stuff done