Emergency Medical Services (EMS) Lead

• Current National Registry EMT or Paramedic required 
• Current MN OEMS License required 
• Current Healthcare Provider BLS Certification  
• EPIC healthcare software competency required 
• Experience in Office 365 preferred 
• Current valid, non-restricted Minnesota Driver’s License  
• EVOC (or similar Emergency Vehicle Driving course) required 
• Passing score on a Motor Vehicle Record check is required

• Clinical Expertise – Advanced knowledge of EMS protocols, emergency care, and hospital-based support at licensure level 
• Leadership & Supervision – Ability to guide, coach, and hold team members accountable. 
• Critical Thinking & Decision-Making – Strong judgment under pressure in emergency and operational situations 
• Communication Skills – Clear, professional verbal, written, and interpersonal communication with staff, patients, families, and community partners. 
• Organizational Skills – Effective scheduling, time management, and prioritization of multiple responsibilities 
• Quality & Compliance Focus – Knowledge of regulatory standards, QA/QI processes, and adherence to HIPAA and CCM Health policies 
• Training & Development – Ability to mentor, educate, and provide constructive feedback to staff 
• Technical Proficiency – Skilled in using ePCR systems, medical equipment, and hospital documentation systems. 
• Collaboration – Works effectively with ED leadership, nursing, physicians, and external agencies 
• Customer Service Orientation – Professionalism, empathy, and service excellence in all interactions 
• Adaptability & Resilience – Maintains composure and flexibility in high-stress, fast-paced environments. 

• Five (5) years of EMS or related medical work experience preferred. 
• Instructor in training courses preferred. 
• Test examiner status for state/NREMT preferred. 
• Certified Ambulance Documentation Specialist preferred. 
• Knowledge of medical terminology preferred. 
• Experience in Incident Command preferred. 

CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.