Employment Services and Placement Director

Job Title: Director of Employment Services and Placement
WRTP | BIG STEP
Milwaukee, WI


Summary:
The Director of Employment Services and Placement plays a key role in connecting WRTP | BIG STEP program participants and graduates to high-road careers in construction, manufacturing, and emerging industries. This position leads the development of employer partnerships, manages the employment placement process, and supports career-readiness services to ensure successful and sustained employment outcomes.

Key Responsibilities:

• Cultivate and maintain employer relationships to generate living-wage job opportunities through direct placements, hiring events, and networking.
• Deliver individualized career coaching and employment readiness programming, including resume support, interview preparation, and soft skills development.
• Coordinate job matching, assess participant skill levels, and maintain a participant matrix for efficient placement.
• Monitor local and regional job boards and manage job opportunity listings.
• Conduct post-placement follow-ups to support employment retention, collect feedback, and troubleshoot issues.
• Track and report participant outcomes and employer engagement data to meet grant compliance and performance goals.
• Support internal teams in continuous improvement of the employment services model.

Qualifications:

• Bachelor's degree in human resources, business, education, or related field.
• Minimum 2 years of experience in recruitment, staffing, or workforce development.
• Strong interpersonal and communication skills; able to work with diverse populations.
• Proficient in Microsoft Office and database systems.
• Ability to multitask, manage projects, and meet deadlines.
• Flexible schedule; may include occasional evenings or weekends.
• Valid driver’s license and reliable transportation required.
• Bilingual (Spanish) a plus.

Work Environment:
Position requires moderate physical activity, including lifting up to 25 lbs. Must be comfortable using standard office equipment and traveling for meetings and events.
Benefits

• Health Insurance - Employer pays 85% of all health plan premiums
• Dental Insurance (single or family) – 100% Employer paid
• Vision Insurance (single or family) – 100% Employer paid
• Life Insurance & Accidental Death & Dismemberment Insurance – 100% Employer paid
• Short Term & Long-Term Disability Insurance – 100% Employer paid
• 10 vacation days after successful completion of probationary period
• 9 personal days annually after successful completion of probationary period
• 14 Paid Holidays annually
• 10% of monthly salary contributed to retirement accounts
• Pay range: $65,000 - $75,000 (depending on experience)

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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